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Retail ManagerStratford upon Avon, Vereinigtes Königreichvor OrtStratford upon Avon, Vereinigte[...]

TN United Kingdom

Stratford-upon-Avon

On-site

GBP 60,000 - 80,000

27 days ago

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Job summary

Join a dynamic team at a forward-thinking company where your leadership can shine! In this engaging role, you will inspire and develop your team to deliver exceptional customer service while achieving sales targets. With a focus on personal development and a culture that values diversity, you will have the opportunity to make a significant impact. Enjoy fantastic holiday benefits, a competitive salary with a commission scheme, and health and wellbeing support. If you are a motivated leader ready to take on challenges, this is the perfect opportunity for you!

Benefits

Holiday benefits including discounts

Commission scheme

Health and Wellbeing support

Inclusive environment

Investment in development

Qualifications

  • Proven passion for leading and delivering excellent customer service.
  • Skilled in coaching and developing teams to retain talent.

Responsibilities

  • Lead by example and inspire your team while embracing change.
  • Drive your team to exceed sales and service objectives.

Skills

Customer Service

Team Leadership

Coaching

Sales Target Achievement

Organizational Skills

Job description

Social network you want to login/join with:

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Client:

TUI

Location:
Job Category:

Retail

-

EU work permit required:

Yes

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Job Reference:

62798942ff6f

Job Views:

97

Posted:

11.03.2025

Expiry Date:

25.04.2025

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Job Description:

ABOUT THE JOB

  • Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings.
  • You will support and develop your team to be proactive, investigate and resolve every question or complaint; however, if things don’t go quite right, you’ll be confident to step in and take ownership.
  • Recruit, nurture and retain top talent whilst sharing a great amount of fun.
  • You’ll use customer feedback and insight to spot trends, challenge the way we work, and find new ways to improve customer satisfaction and loyalty to grow our business.
  • Technology is evolving every day, so is TUI. By providing you with the best tools, your personality and experience will support you to coach, develop, and performance-manage your team whilst setting high performance standards that drive engagement.
  • Drive your team to exceed company sales and service objectives; in Retail, we call it ‘Smashing your Targets’.

ABOUT YOU

  • A proven passion for leading by example and delivering excellent customer service.
  • A confident and fun motivator with the drive to exceed targets and overcome challenges.
  • Skilled to coach, develop and performance manage a team to retain talent.
  • A fair and inclusive management style that understands our people are our most valuable asset.
  • An organised individual who takes pride in their work and responsibility of their own development.
  • Confident to balance accounts, comply with company policies and procedures, and responsible for managing every aspect of your store.
  • Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance.

ABOUT OUR OFFER

  • Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’.
  • Competitive salary with a commission scheme that rewards you for exceeding targets & discretionary bonus.
  • Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career.
  • An inclusive environment with a Culture of Care.
  • Disability Confident.
  • Investment in your development, starting with an interactive web-based workbook alongside your store induction.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us, simply visit.

If you require any further information regarding this opportunity, please email.

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