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Client:
TUI
Location:
Job Category:
Retail
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EU work permit required:
Yes
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Job Reference:
62798942ff6f
Job Views:
97
Posted:
11.03.2025
Expiry Date:
25.04.2025
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Job Description:
ABOUT THE JOB
- Lead by example and role model company values to inspire your team whilst embracing change and rising to the challenges that this role brings.
- You will support and develop your team to be proactive, investigate and resolve every question or complaint; however, if things don’t go quite right, you’ll be confident to step in and take ownership.
- Recruit, nurture and retain top talent whilst sharing a great amount of fun.
- You’ll use customer feedback and insight to spot trends, challenge the way we work, and find new ways to improve customer satisfaction and loyalty to grow our business.
- Technology is evolving every day, so is TUI. By providing you with the best tools, your personality and experience will support you to coach, develop, and performance-manage your team whilst setting high performance standards that drive engagement.
- Drive your team to exceed company sales and service objectives; in Retail, we call it ‘Smashing your Targets’.
ABOUT YOU
- A proven passion for leading by example and delivering excellent customer service.
- A confident and fun motivator with the drive to exceed targets and overcome challenges.
- Skilled to coach, develop and performance manage a team to retain talent.
- A fair and inclusive management style that understands our people are our most valuable asset.
- An organised individual who takes pride in their work and responsibility of their own development.
- Confident to balance accounts, comply with company policies and procedures, and responsible for managing every aspect of your store.
- Flexibility to work variable shift patterns each week which include evenings & weekends in line with customer demand. Shift patterns are normally shared 4 weeks in advance.
ABOUT OUR OFFER
- Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’.
- Competitive salary with a commission scheme that rewards you for exceeding targets & discretionary bonus.
- Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career.
- An inclusive environment with a Culture of Care.
- Disability Confident.
- Investment in your development, starting with an interactive web-based workbook alongside your store induction.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us, simply visit.
If you require any further information regarding this opportunity, please email.