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Retail Manager
TN United Kingdom
City of Edinburgh
On-site
GBP 60,000 - 80,000
Full time
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Job summary
An established industry player is seeking a dynamic Retail Manager to lead a high-performing team in a multi-million turnover terminal store. This role is centered around delivering unforgettable customer service and creating an inspiring environment for both staff and customers. As a Retail Manager, you'll have the opportunity to shape your own department and drive team performance, all while engaging with a diverse clientele from around the globe. If you have a passion for retail and a commitment to excellence, this position offers a platform for your growth and success.
Qualifications
- Passion for delivering exceptional customer service.
- Ability to motivate and develop a team for peak performance.
Responsibilities
- Lead and inspire your team to provide world-class shopping experiences.
- Coach staff to prioritize customer engagement and satisfaction.
Skills
Job description
As a Retail Manager, you will be passionate about providing customers with an unforgettable level of customer service. You will role model this amongst your team, being the driving force behind our world class shopping experience. Leading from the front, you will motivate and develop your team to maximise performance, instilling in them the importance of providing the very best passenger engagement within your store.
Your main focus will be to influence and coach your staff to deliver this service whilst keeping our customers close to heart.
You will be part of a structured management team working within one of our £multi-million turnover terminal stores, serving millions of customers from all corners of the world, offering high quality, premium brands within Luxury, Beauty, Liquor, Tobacco, Confectionary and Tax Free.
As a manager you get to create your own journey, and opportunities. Development is supported and encouraged, we want you to strive to be the best, and achieve the highest results. You have the freedom to create a department and a team that is inspirational for others to see and want to be part of.
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