Retail Logistics Manager

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work and to each other. Learning from our people here means we're learning from the best!

The RDM team creates and cares for Apple Stores that look, feel, and function as beautifully as our products. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. Apple’s Retail Logistics team is a highly motivated, fast-paced, dynamic organization that is responsible for logistics operations in the EMEIA region and worldwide. The team operates in a highly cross-functional environment with both internal and external partners to help bring Apple Stores and Apple Products to life. The team is looking for a logistics professional with proven experience in project management to support the construction, preservation, and operations of Apple Stores worldwide that meet key financial, service, and schedule targets while following compliance guidelines.

Description

The Retail Logistics Manager will work cross-functionally with Visual Merchandising, Marcom, Development, Facilities, and other teams throughout Apple to manage logistics operations for store development and new product introductions. The position requires collaboration, attention to detail, and a relentless pursuit toward flawless execution.

Responsibilities:

1. Develop, influence and execute project logistics plans for store builds and fleet-wide rollouts.
2. Forecast, analyze and meet cost, schedule & compliance requirements.
3. Manage carrier performance in planning & execution of project deliverables.
4. Oversee freight cost management, audit, benchmarking and rate negotiations.

Minimum Qualifications

• Extensive logistics industry experience.
• Excellent communication, organizational, cross-functional/collaborative, and analytical skills.
• Must be able to travel and support teams in multiple time zones.
• Technical competence in:
  • Multi-modal, domestic/international/local transportation.
  • Warehouse operations.
  • Understanding of incoterms, HTS, DG, export/import requirements.
• Manage global logistic rollouts to meet project schedule and cost targets.
• Publish, maintain and enforce the vendor route guide.
• Inspect and audit project sites and warehouses for readiness and compliance to Apple requirements.
• Conduct freight cost audit and payment.

Preferred Qualifications

• Experience developing operational plans to support pilots and project rollouts from select stores to entire fleet.
• Create project scope documents to be used in the Logistics bidding process.
• Develop and enforce standards, guidelines, and policies for packaging, documentation, communications, reporting, etc.
• Conduct RFP/RFQ activities to support projects and ongoing operations.
• Select and manage carriers’ performance to set goals and objectives.
• Administer carrier contracts and rate agreements.
• Review material vendor agreements for best practices in incoterms, logistics.
• Develop and implement innovative solutions for special projects.
• BS/BA degree in supply chain, logistics, or equivalent relevant professional experience.