Retail Brand Representative & Visual Merchandiser

At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.

We are looking for a talented Brand Representative and Visual Merchandiser to join our Retail Commercial team. This is an exciting new opportunity based in the retail field. You will be the face of Joseph Joseph in stores, building strong relationships with retail partners to ensure brand excellence at every level, enhancing the in-store experience, maximizing sales opportunities, and ensuring that our products are effectively presented and understood by both customers and store staff.

What you will be doing:

• Managing Sales, Training and Merchandising days in store.
• Welcome and assist customers, converting interest into sales opportunities through effective product demonstrations and exceptional service
• Actively showcase Joseph Joseph products using advanced sales techniques to drive conversions and meet store targets
• Ensure that all stores are visually appealing, clean, and well-organized with accurate pricing and well-stocked shelves
• Represent Joseph Joseph at store events, brand activations, or product launches to increase brand visibility
• Organize and run engaging sales training sessions for store staff using videos, product samples, and other training materials to ensure thorough product knowledge
• Lead product training sessions for new team members and agency staff to ensure seamless integration and strong product knowledge
• Create a genuine enthusiasm for Joseph Joseph products among store staff, ensuring they share the brand’s values and can articulate the benefits to customers
• Continuously monitor stock levels, providing feedback and flagging any issues to store and account managers for swift resolution

What we need from you:

• Experience in a retail, sales, or merchandising environment, within a premium or fast-moving consumer goods (FMCG) brand would be an advantage
• Strong sales skills with a proven ability to convert customer interest into purchases and exceed sales targets.
• A genuine enthusiasm for Joseph Joseph products and a passion for delivering an outstanding in-store experience
• Comfortable using digital tools, apps, and systems to support store management, stock monitoring, and reporting
• Working patterns: 2 days working in-store and 3 days visiting stores each week. Availability to work 1 weekend day, with 1 day off during the week. The role requires lots of regular travel across the UK
• A full, clean driving license is required and a company-funded car will be provided
• You will ideally be based in the Southeast, with frequent travel to and around London

What you will get from us:

• Competitive salary and holiday allowance
• Company performance related bonus
• A pension contribution
• Company car
• An exclusive staff discount
• Field working and flex start/finish times
• External private employee wellbeing support
• Access to Perkbox
• Season-ticket travel loan
• Cycle to work scheme
• Holiday trading (buy/sell) and extra holiday days for long service