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Retail Assistant

Manchester United Foundation

Manchester

On-site

GBP 20,000 - 30,000

Part time

11 days ago

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Job summary

An established industry player is seeking a Match Day Retail Assistant to join their dynamic team at a world-renowned stadium. This role is perfect for enthusiastic individuals who thrive in fast-paced environments and enjoy engaging with a diverse range of people. You will be responsible for delivering exceptional service to fans, ensuring they have the best experience on match days. With a commitment to excellence, this role offers the chance to be part of a passionate team dedicated to creating memorable moments for supporters. If you are proactive, friendly, and ready to contribute to a vibrant atmosphere, this opportunity is for you!

Benefits

20% Discount at the Megastore
20% Discount at the Museum & Tours
Free Parking
Accrue Holiday Pay

Qualifications

  • No prior experience required, just enthusiasm and a strong work ethic.
  • Must be comfortable working in a fast-paced environment.

Responsibilities

  • Provide excellent service to fans in a busy concourse area.
  • Familiarize with products and deals to enhance the matchday experience.

Skills

Enthusiasm
Strong work ethic
Ability to work under pressure
Friendly personality
Confidence in engaging with people

Job description

Job Title
Match Day Retail Assistant
Reports To (job Title)
Retail Service Champion
Location:
Old Trafford Stadium Complex
Department
Catering
Salary

Club & department mission
At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.
We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.


Role purpose

Applicants who apply must note that working with and/or around alcohol will be involved in this role. Working on a busy concourse area within separate concessions around the stadium. A positive attitude and a 'people’ person you are happy working in a fast-paced environment, occasionally operating alone if necessary. You will quickly need to familiarise yourself with our products and deals to offer our fans the best possible service.


Skills And Experience

Experience isn't required for our retail roles — we’re simply looking for individuals with enthusiasm, a strong work ethic, the ability to work well under pressure, and a desire to contribute to the overall success of the matchday experience. This role suits someone with a friendly, confident, and proactive personality, who is comfortable engaging with a wide range of people. Candidates should be confident working both as part of a team and independently.


Our commitment to you

At Manchester United, We Recognise That Our People Are At The Heart Of Our Success. That’s Why We Offer a Range Of Rewards Designed To Support Your Professional And Personal Well-being.

  • 20% Discount at the Megastore
  • 20% Discount at the Museum & Tours
  • Free Parking
  • Accrue Holiday Pay

Safeguarding statement & diversity commitment

Manchester United Limited is an Equal Opportunities Employer committed to safeguarding children and adults at risk. This role requires a Disclosure and Barring Service check. We believe in the strength of a diverse and inclusive environment, welcoming applicants from all backgrounds. Diversity, equity, and inclusion are central to our recruitment strategy.

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