Retail and Bar Associate - Luxury Wine and Spirits WSET level 2

Job Title: Sales Exec - Fine Wine and Spirits Store

Location: Knightsbridge, London

About:

Our client is a reputable multi-asset brokerage firm in London, specialising in luxury assets. They empower individuals to build wealth by acquiring prestigious timepieces, art, luxury handbags, coins, wine, and whisky. We provide education, secure premium insurance, and offer storage solutions to our clients.

Description:

As part of the strategic growth plan, the firm are opening a new luxury spirit and wine store in summer 2024, and are now recruiting for an experienced, ambitious and charismatic Sales Executive. Located in the highly affluent area of Knightsbridge, London, the retail store will become home to a range of premium and interesting spirits, fine wines and liqueurs. Whisky casks are a mainstay of the business, and luxurious, collectable whiskies will be a major element to the portfolio.

Position Overview: We are seeking an experienced and dynamic sales exec to join our team at our luxury spirit and wine store in Central London. Working closely with the General Manager, you will play a pivotal role in ensuring the smooth operation of the store while delivering exceptional customer service and promoting our premium range of single malt whiskies, spirits, fine wines, and more.

Key Responsibilities:

1. Provide personalised and attentive service to customers, offering expert product knowledge and recommendations tailored to their preferences.
2. Assist in maintaining the store's luxurious atmosphere and high visual merchandising standards, ensuring all products are presented elegantly and attractively.
3. Process sales transactions accurately and efficiently, handling cash, credit, and other forms of payment with professionalism and discretion.
4. Proactively engage with customers to understand their needs, answer enquiries, and address any concerns or feedback they may have.
5. Assist in monitoring and managing inventory levels, including restocking shelves, organising displays, and conducting regular stock checks.
6. Collaborate with the Assistant Manager and General Manager to execute in-store tastings, events, and promotions, contributing to the overall success of marketing initiatives.
7. Stay informed about industry trends, new product releases, and competitor activities to enhance customer interactions and sales opportunities.
8. Ensure exceptional standards of housekeeping on and off the shop floor.

Key Qualifications:

• WSET Level 2 Wine and/or WSET Level 2 Spirits certification or equivalent or above, with a strong knowledge base in the whisky and/or fine wine sector.
• Background in premium retail within the wine and spirit industry.
• Customer-focused mindset with a proven track record of achieving sales targets.
• Self-motivated and capable of working both independently and as part of a team in a fast-paced environment.
• Excellent leadership and communication skills, with a passion for fine wines, champagne, spirits, and delivering exceptional customer experiences.

Additional Requirements:

• Flexibility to work evenings, weekends, and public holidays as required.
• Legal eligibility to work in the United Kingdom.

Salary Package: £29k - £31K p/a