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Restoration Crew Chief

Servprogreaterhighlandwhitelake

Brighton

On-site

GBP 25,000 - 45,000

Full time

2 days ago
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Job summary

An established industry player is seeking a proactive Restoration Crew Chief to lead restoration projects and ensure top-notch customer service. This role involves coordinating production processes, supervising technicians, and maintaining quality control to guarantee customer satisfaction. Join a dynamic team dedicated to making a positive impact in people's lives by restoring homes and businesses. With opportunities for growth and development in a supportive environment, this position is perfect for those looking to make a difference while advancing their careers in the restoration industry.

Benefits

Competitive compensation
Training and development opportunities
Supportive team environment

Qualifications

  • 1+ year of experience in cleaning, restoration, or construction.
  • Valid driver's license and ability to lift heavy objects.

Responsibilities

  • Coordinate and perform production processes ensuring quality control.
  • Manage customer satisfaction and document job files accurately.
  • Supervise restoration technicians and communicate project progress.

Skills

Customer service
Communication
Supervision
Quality control
Problem-solving

Education

High school diploma/GED

Tools

Cleaning agents
Restoration equipment

Job description

SERVPRO of Greater Highland/White Lake/Brighton/Howell is hiring a Restoration Crew Chief!

SERVPRO of Greater Highland/White Lake/Brighton/Howell offers:

  • Competitive compensation

And more!

As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Position Requirements
  • Valid driver’s license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

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