Restaurant Manager - All Day Dining Restaurant

InterContinental Hotels Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job description

Restaurant Manager - All Day Dining Restaurant

Hotel: Hong Kong TST (HKGKH), 11 Middle Road, Tsim Sha Tsui, Kowloon

As the Restaurant Manager of our All Day Dining Restaurant for Kimpton Tsim Sha Tsui Hong Kong, you will create an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires a staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Overseeing daily operations of our all-day dining restaurant with poise and precision
• Driving team engagement and guest satisfaction during high-volume services
• Engaging with guests daily to gather feedback and refine the guest experience
• Analyzing guest feedback and operational data to drive continuous improvement
• Partnering with the culinary team to deliver seasonal, story-driven menus
• Ensuring consistent execution of service standards and guest touchpoints
• Supporting recruitment, training, and performance development of the service team

What we need from you

• A minimum of 6 years of experience in the food and beverage industry, with at least 2 years in managing all day dining or high volume restaurants
• A bachelor’s degree in hospitality management, restaurant management, culinary management or equivalent
• A holder of local Hygiene Manager Certificate and/or Food Safety and Hygiene certification
• Strong leadership, communication and interpersonal skills and the ability to motivate and develop a diverse team
• Good planning, organizing and problem-solving skills
• Ability to stay composed under pressure and lead by example
• Passion for storytelling through food and service
• Familiarity with luxury or lifestyle hotel standards is a plus
• Excellent command in both English and Chinese (Cantonese is a must, Mandarin is a plus), speaking and writing; additional language skills are an advantage
• Proficiency in Microsoft Office

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.