Restaurant General Manager

THE PIG, Brockenhurst, Hampshire

Position: Restaurant General Manager

Pay: Up to £45,000 DOE plus additional tronc points (OTE £52,000)

Hours: Full Time, 45 hours per week. Including evenings and weekends.

We are excited to be starting our search for a passionate and customer-focused Restaurant General Manager to lead our busy Restaurant, Bar & Wine teams at THE PIG. This is a rare opportunity to join the group in an influential senior role, with future progression pathways to Deputy General Manager and Hotel Director.

At THE PIG, we offer our guests a daily changing menu that is dedicated to the ingredients grown within our own kitchen garden and fresh produce provided by our local suppliers. We guarantee each service to be different, fun, and full of atmosphere!

We are seeking an experienced Restaurant General Manager to oversee and drive all aspects of our restaurant operations. You will have a passion for teamwork and developing people to deliver our purpose of being 'The Future of Caring and Considered Hospitality'.

Along with our passion for locally sourced ingredients, we offer an extensive wine list to our guests, from wines across the world, local British produce to our very own PIG offering! We are looking for someone with a genuine passion for food, wine & beverages, and in return we encourage direct supplier engagement with trips and tours to develop you and your team’s knowledge.

This is a hands-on strategic leadership role focused on ensuring the delivery of exceptional guest experiences; effectively developing and implementing innovative strategies to enhance guest satisfaction and revenue generation.

You will be responsible for:

1. Managing the restaurant operations within budget and to the highest brand standards.
2. Leading the restaurant, bar, and wine team by attracting, recruiting, training, and creating development paths for the team.
3. Focusing on the development and growth of the Head of Department (HOD) team and co-ordinating the operation between Bar, Restaurant, and Wine.
4. Monitoring guest feedback, resolving issues, and striving to continuously improve the overall Restaurant experience for our guests.
5. Being commercially minded and entrepreneurial, able to spot opportunities and act swiftly.
6. Motivating your team with targets and imparting enthusiasm for sales.
7. Managing costs and controlling operational spending including payroll, inventory control, waste management, and stock ordering. Overseeing rosters and payroll, optimising staffing schedules to meet business needs.

Experience in a similar role is essential, and you must have a clear understanding of traditional restaurant service, using this knowledge to drive and improve standards. Candidates must be capable and confident to take on responsibility for the hotel during shifts, acting as Duty Manager, and prepared to deal with incidents or emergency situations.

This is an exciting role for someone looking for the next step in their career with a growing group that genuinely cares about developing people.

Pay details: Up to £45,000 DOE inclusive of fixed tronc payment, plus additional variable tronc points (OTE £52,000)

We are dedicated to making THE PIG an inspiring, exciting, and fun place to work. In return for your hard work, you can expect something a little different:

1. Staff stays – free B&B.
2. 35% discount on food, beverages & treatments.
3. Meals on duty.
4. Annual holiday increase (up to 33 days).
5. Take home goods – cost price.
6. Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
7. A range of learning & development courses.
8. Anniversary vouchers – dinner with wine for 2.

To view our full range of perks, visit our ‘What we can do for you’ section on our career’s webpage: jobs.thepighotel.com

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

Robin Hutson: ‘As with all good hospitality, THE PIG is fundamentally about people; it’s the personalities, passion, knowledge, and skills of the people we work with that somehow converge to creating THE PIG experience’.