Restaurant & Bars Manager

The Lensbury Resort; Teddington; On-site; GBP 35,000 - 43,000; Full time

Job description

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Restaurant & Bars Manager

The Lensbury, Broom Rd, Teddington, Middlesex, TW11 9NU

About us

Part of London + Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. Our Food & Beverage offering includes our private Members' Lounge as well as an all-day dining Restaurant and Bar which are open to residents and members.

The Role

We are seeking a dynamic and experienced Restaurant & Bars Manager to oversee the daily operations of our restaurant and bar outlets, ensuring an exceptional guest experience. The role involves leading a team, managing budgets, ensuring compliance with health and safety regulations and maintaining high service standards. Additionally, the successful candidate will collaborate with the leisure club team to enhance the overall guest experience.

Key Responsibilities

• Oversee the daily operations of the restaurant and bars, ensuring smooth service delivery.
• Lead, train, and motivate your team to deliver outstanding customer service.
• Develop and implement strategies to drive revenue growth and achieve sales targets.
• Monitor and maintain the highest standards of F&B service, hygiene, and safety.
• Work closely with Head Chef to create tailored dining experiences for guests/members.
• Manage inventory, ordering, and stock control to ensure efficiency and minimise waste.
• Develop promotional events, special offers and seasonal menus to attract guests/members.
• Handle customer enquiries, feedback and complaints professionally.
• Monitor financial performance, including cost control, budgeting and forecasting.
• Participate in the Duty Manager rota.

What We’re Looking For

To be successful in this role, you must possess the following qualifications, attitude, behaviours, skills, and values:

• Proven experience as a Restaurant & Bars Manager or Food & Beverage Manager in a hotel or hospitality setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• A passion for hospitality and delivering outstanding customer service.
• Knowledge of health and safety regulations and licensing requirements.
• Experience in budgeting, forecasting, and cost control.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in restaurant management software and POS systems.
• Relevant hospitality or business management qualification is an advantage.
• Willingness and availability to work flexibility which includes weekends, morning and evening shifts and public holidays.

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The Lensbury Broom Rd, Teddington, Middlesex, TW11 9NU

• Job RefTLH1217
• BranchThe Lensbury
• LocationTeddington
• Salary/BenefitsUp to £43,000 DOE plus Tronc, discounts on hotel stays, free EAP and much more!
• Contract typePermanent
• HoursFull Time
• Hours per week40
• Date posted25/03/2025
• Closing date08/05/2025