Residential Support Worker

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Youth

Role

Permanent Support Worker roles have arisen for a highly motivated individual to join our dedicated team as a Support Worker. Both day and night shift posts are available.

• Competitive rates – up to £14.55 per hour
• Generous annual leave entitlement
• Career progression
• Formal qualifications gained whilst working.

Are you a positive, caring, compassionate individual with a desire to support our young people in their development and create a safe, nurturing environment for them? Then apply now.

You will provide outstanding care for our young people with complex additional support needs and provide stability in their lives. Each person has an individual support plan and full training will be provided for this role.

Help our young people gain confidence, promote their independence, and help them lead rewarding and fulfilling lives, while enriching your own every single day. You can really change a life here at East Park!

Application notes

Please go to our website below to apply and to see the full job description.

Residential Support Worker
Postcode: G20 9TD

An opportunity has arisen for a highly motivated individual to join our dedicated team as a Learning Support Worker in our Workmates service.

Workmates is East Park’s day service for young adults aged 17-25 with high support needs.

You will work with each young person on a one-to-one basis to develop their individual potential and enable participation in: continuing education, work experience, community-based classes, independent living skills, and therapeutic activities. You will work at the East Park site where we have access to various facilities and locally making the most of community resources.

A full driving licence, clean for 2 years, is required.

• Excellent work-life balance: hours are 8.30am-3.30pm Monday to Thursday and 8.30am-3.00pm on Fridays.
• Competitive rates – up to £14.15 per hour
• Generous annual leave entitlement
• Healthcare
• Formal qualifications gained whilst working

Fair Deal is an award-winning Social Enterprise providing assistance and support for people with learning disabilities, older people, and young people. Established over 30 years ago, we have been recognised for our groundbreaking work in valuing the people we support and addressing their needs. Based in Glasgow, we work alongside the people who use our support to help them have the kind of life they want. At Fair Deal, we are committed to personalised individual support arrangements enabling people to build and maintain the life they choose.

As a Support Worker, you will work within one of our highly motivated service teams to ensure delivery of a personalised individual support plan for people we support. The role is designed to enable people who use Fair Deal services to lead full and inclusive lives by meeting their support needs and working with them to achieve their wishes and aspirations.

Main Responsibilities

• To support individuals with all identified areas in their support plan.
• To support individuals in areas of their lives including relationships, employment, appointments, education, and social activities.
• To support individuals to understand and fulfil their rights and responsibilities in all aspects of their lives.
• To support individuals when engaging with external agencies and third parties as an advocate.
• To support and promote healthy eating.
• To encourage and support individuals to maintain or develop a full, inclusive social life.
• To provide emotional support to individuals in challenging times.
• To support people with intimate self-care tasks and encourage individuals towards greater self-sufficiency in these areas.
• To support individuals to effectively manage any behavioural challenges they may present.
• To provide support allowing individuals to manage their own finances and medication.

The main responsibilities are listed above; however, this list is not exhaustive, and the employee would be expected to perform any other duties that may reasonably be required in line with your main duties. Employees will be expected to apply for and maintain their Registration with the SSSC at the appropriate time, as specified by the SSSC, and to ensure they comply with the SSSC Code of Conduct.

Qualifications/Skills key to the role

• Commitment to the ethos and values of Fair Deal.
• Experience in a Social Care environment (desirable).
• A commitment to the rights and dignity of the people we support.
• To have a flexible, positive, and creative approach to working with people.
• Having a holistic and respectful view of support.
• Being reliable, dependable, and approachable.
• The ability to approach difficult situations calmly and efficiently.
• Excellent communication and interpersonal skills.
• Ability to work both individually and as part of a team.
• Full Driving licence and access to own car for business purposes (desirable).
• Good IT Skills.
• A willingness to undertake any training or learning required to carry out the duties of the post.

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required).

Experience:

• Support worker: 1 year (preferred).

Licence/Certification:

• NVQ Level 2 Health & Social Care (preferred).

In addition to a rewarding career, with competitive rates of pay, Fair Deal can offer a wide range of staff benefits including competitive holiday entitlement, company sick pay scheme, workplace pension scheme, and enhanced maternity/paternity benefits.

The RSSW is a key role within Fair Deal which has been developed to provide skilled direct support to individuals with very complex and varied needs, including behaviour that challenges. The RSSW will work in services where alternatives to traditional models of care may be explored and implemented.

In addition to working directly with individuals with complex and varied needs, the RSSW will play a pivotal role in working in partnership with a multi-disciplinary team, families, and those being supported to ensure a robust and outcome-focused support plan and guidelines are agreed and implemented.

Key Responsibilities

• To provide direct support to service users with very complex needs who display stress and distressed behaviour/behaviours that challenge.
• To uphold organisational values and to ensure good working practice including understanding and awareness of health and safety.
• To promote independence and develop the skills of the people we support and assist with all tasks necessary to support the person(s) to fulfil potential and have a valued life.
• To work positively with the team, other agencies, parents, carers, and other services to ensure a quality provision of care in line with the national health and social care standards – my support, my life.
• Develop and contribute to the maintenance of records, risk assessments, and support plans and act as a key worker when required.
• To ensure that the living environment is safe and appropriate to meet each individual’s needs.
• To participate in regular and ongoing training relevant to the needs of the people we support and maintain SSSC registration.

The Individual

• Willing to work towards SSSC registration requirements.
• Good Practical Skills.
• Good Observational Skills.
• Flexibility, Empathy, and Approachability.
• Ability to work as part of a team.
• Ability to reflect on your own practice.
• Ability to form positive relationships with people we support, colleagues, parents, and other professionals.
• Sensitivity and understanding of discrimination and health and wellbeing issues.
• Flexible approach to work patterns.
• Ability to respond appropriately in difficult or challenging situations.
• Ability to work effectively as part of the support team and in multi-disciplinary settings.
• The ability to engage people we support in activities and participation within their home and in the local community.
• Ability to carry out duties that may involve personal care of people we support.
• Ability to carry out duties in line with health and safety regulations and risk assessments.

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required).

Experience:

• Support worker: 1 year (preferred).

Licence/Certification:

• NVQ Level 2 Health & Social Care (preferred).

In addition to a rewarding career, with competitive rates of pay, Fair Deal can offer a wide range of staff benefits including competitive holiday entitlement, company sick pay scheme, workplace pension scheme, and enhanced maternity/paternity benefits.

Please note the post is for permanent night shift; however, there is an expectation that the post holder will be available for some initial training in daytime hours for the first few weeks in post. There may be a requirement beyond this for occasional daytime training courses planned in advance.

Fair Deal is a social care organisation based in Glasgow who is recruiting a Team Leader to work in the Glasgow area. We are passionate about providing the people we support with the opportunity to live as independently as possible with greater choice and control.

The Team Leader role will manage and develop highly individualised support services, providing positive leadership and line management to ensure the delivery of high-quality support by staff in line with individual needs, agreed outcomes, aspirations, and individual budgets. The role will maintain direct contact and involvement with the people we support and will involve the management of staff resources and budgets.

Essential Qualifications and Experience

• Minimum SVQ 3 in Social Services and Healthcare.
• Minimum 2 years’ experience in a Social Care environment.
• SSSC Registration.
• Experience in supporting and developing relationships with clients and families.
• Experience in liaising with social work departments and community organisations.
• Line Management Experience in a Social Care Environment (desirable).
• Excellent leadership and organisational skills with an ability to delegate effectively.
• Excellent Microsoft knowledge.
• Excellent communication and interpersonal skills.
• Ability to motivate both individuals and a team.
• Commitment to the ethos and values of Fair Deal.
• Knowledge of regulatory requirements affecting care organisations.
• Willingness to occasionally work out with office hours to meet organisational needs.
• Full Driving licence and access to own car for business purposes (desirable).

Duties

• To oversee the day-to-day running of the designated services.
• To manage, supervise and support onsite staff.
• To lead on service provision and service development.
• To manage learning and development of staff.
• To maintain effective communication within the team and with all relevant stakeholders.

You will be required to provide on-call cover at evenings and weekends.

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required).

Experience:

• Supervisory: 1 year (required).

Licence/Certification:

• SVQ Level 3 Health & Social Care (required).

In addition to a rewarding career, with competitive rates of pay and ongoing training, Fair Deal can offer a wide range of staff benefits including competitive holiday entitlement, company sick pay scheme, workplace pension scheme, enhanced maternity/paternity benefits, and flexible working.