Reserve Traffic Office Administrator

TN United Kingdom; Castle Donington; On-site

Job description

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Reserve Traffic Office Administrator, Castle Donington

Client: Royal Mail

Location: Castle Donington, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: efa043fa6e8c

Job Views: 3

Posted: 28.03.2025

Expiry Date: 12.05.2025

Job Description:

Reserve Traffic Office Administrator
Job Reference: 323029
Location: East Midlands Vehicle Operating Centre, DE74 2SA
Job type: Permanent contract
Hours: 40 hours per week across Monday - Sunday to cover early, late and night weekday and weekend shifts as required

There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.

The Traffic Office Administrator is a vital role at East Midlands VOC as it plays a part in supporting a safe, efficient and cost-effective fleet. Standards and methodology must be followed while you:

1. Ensure that the Distribution Management System is kept up to date and data correctly input daily, all drivers are de-briefed at the end of their duty.
2. Ensure that Isotrak, Business Asset Tracker and Vision FTA, the system we use to record our HGV drivers hours is kept up to date and data correctly input daily in order to ensure that we comply with European Legislation.
3. Issue vehicle keys and logbooks in line with Royal Mail standards.
4. Ensure digital tacho cards are downloaded in line with Royal Mail policy.
5. Daily debrief to be carried out with all drivers, any unresolved issues to be passed onto shift manager.
6. Ensure planned maintenance is carried out for vehicles and that the maintenance board and vehicle files are kept up to date.

In addition, the role will be required to cover additional admin duties as and when required.

As a Reserve Traffic Office Administrator you will need to be flexible as shifts are across a 24 hour period, this will be discussed further at the interview.

A bit about you

• Organised, independent and able to adapt.
• Computer literate with knowledge of Microsoft Excel and Word.
• Able to input data to set deadlines whilst maintaining confidentiality at all times.
• Previous experience in an administrator’s role is preferred.
• You need to hold a full UK driving licence with less than 6 penalty points for driving up to 3.5t vehicle (van) to take drivers to vehicle workshops to collect HGV vehicles.

What we do for you

To deliver on our ambition we want the best and that’s why we’re delighted to offer competitive pay and benefits for a permanent role within our sector. For bringing your best and serving our customers with pride, you can expect to receive:

• A guaranteed hourly rate of £12.54p/h (paid monthly and adjusted to your working hours if part time). Shift allowance paid for working certain shifts.
• Paid overtime, with an enhanced rate of x1.25 for more than 40 hours a week.
• 22.5 days holiday, rising with length of service (adjusted to your working hours if part time) and the option to buy extra leave each year.
• Contributory pension scheme.
• Lots of opportunity to develop a career.
• Full uniform provided if you’re on a contract of longer than three months.
• Excellent parental leave policy.
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.