Enable job alerts via email!
Reservations Team Manager - Join Our Dynamic Hospitality Team!
Buscojobs
Greater London
On-site
GBP 60,000 - 80,000
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An established industry player in hospitality is seeking a dynamic Reservations Team Manager to lead a passionate team. This role involves driving operational excellence, enhancing the reservation process, and ensuring exceptional customer experiences across numerous venues. With a focus on leadership and innovation, this position offers a unique opportunity to make a significant impact within a supportive and flexible work environment. If you have a knack for problem-solving and a passion for customer service, this is the perfect chance to further your career in a thriving company.
Benefits
Opportunities for Professional Growth
Supportive Work Environment
Flexible Workplace
Dynamic Team
Qualifications
- Strong leadership and coaching experience in a customer-focused environment.
- Proficiency in reservation systems and performance metrics analysis.
Responsibilities
- Lead and inspire a high-performing reservations team.
- Manage the reservation process for 200+ venues across Australia and New Zealand.
Skills
Leadership
Customer Service
Problem-Solving
Communication
Organizational Skills
Analytical Skills
Tools
Reservation Systems
Job description
Reservations Team Manager - Join Our Dynamic Hospitality Team!
Apply now Job no : 522972
Location : Melbourne
Categories : Marketing
Are you a motivated leader with a passion for delivering exceptional customer experiences? We are looking for a Reservations Team Manager to take charge of our reservations team and drive operational excellence.
About the Role :
As the Reservations Team Manager, you will play a critical role in leading a team of reservations agents to handle inquiries efficiently, exceed service expectations, and maximize reservations.
Key Responsibilities :
- Lead, coach, and inspire a high-performing reservations team.
- Manage and enhance the reservation process for 200+ venues across Australia and New Zealand.
- Resolve escalations and ensure a seamless customer experience.
- Collaborate with internal stakeholders to drive innovation and efficiency.
What We’re Looking For :
- Strong leadership and coaching experience.
- Exceptional customer service skills and a knack for problem-solving.
- Proficiency in reservation systems and an analytical approach to performance metrics.
- A team player with excellent communication and organizational skills.
What We Offer :
- Opportunities for professional growth within a supportive and innovative environment.
- Work with a passionate team and be part of a thriving hospitality company.
- Flexible and dynamic workplace.
Ready to lead the way? Apply now!
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
