Reservations Assistant - Plots Sales Team

We have an opportunity for a Reservations Administrative Assistant to join our Real Estate team in our Bristol office.
This role will work closely with our conveyancers, processing sales reservations from our house builder clients, and providing wider administrative support to ensure new home sales transactions are completed smoothly.

This role is based in our Bristol office with the opportunity for some home working.

The Team

You will be a part of the Plots team, which sits within Real Estate and works closely with other areas of the business. The team is based both in Bristol and Reading and consists of 15 conveyancers and 9 administrative assistants. Our clients are some of the UK's leading housebuilders including Barratt Redrow, Bloor and Vistry.
Our administrative team plays a key role in the new homes sales process from start to finish, and this is a great opportunity to learn new skills in a fast-paced and interesting sector. This role provides administrative support to the Plots conveyancing team, which services some of the UK's leading house builders. The role is an integral part of the conveyancing output of the Plots team and is a great opportunity for an organised individual with excellent attention to detail.

Key role responsibilities

• Processing all new home sale reservations received from our house builder clients, receiving workflow and instructions from our admin team leader.
• Ensuring that sale reservation forms are processed correctly and efficiently through our case management system, and within strict KPI deadlines.
• Creating and sending initial letters, sale contracts, and accompanying documentation.
• Liaising with our client's sales teams regarding reservation forms, as required.
• Providing administrative support to the conveyancing team according to operational demands.
• Dealing with enquiries from our clients, buyers' solicitors, and colleagues, ensuring effective and accurate transfer of information.
• Maintaining matter documentation in both hard copy and electronic files, amending and formatting documentation as necessary, to ensure information is correct.
• Contributing to and actioning group inbox workstreams, organising your workload to ensure deadlines are met and all tasks are completed.

Key skills
We welcome applicants from all backgrounds and experiences who have the key skills detailed below:

• Excellent IT skills (Microsoft Word, Excel, Outlook) with the ability to learn new systems quickly.
• High attention to detail with the ability to spot errors.
• Highly organised and able to prioritise work to meet deadlines and KPIs.
• Excellent written and verbal communication skills.
• Ability to work under pressure in a fast-paced environment.
• Excellent team player with the flexibility to work on a wide range of tasks.
• Proactive approach to workload, with the ability to work with minimum supervision.

Our recruitment process

We welcome direct applications for our opportunities - if you would like any further information about this role or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Patrick Fermin Ryan or email patrick.ferminryan@osborneclarke.com.

Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke, we do not make any recruitment decisions using automated decision-making.

We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.

About Us

Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations. Our sector-based approach enables us to help our clients tackle the issues they are facing today and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products, and solutions which will transform their businesses, markets, and even sectors. And our unique approachable culture is not an added extra, it's fundamental to our success.

At Osborne Clarke, we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.