Reporting and Analysis Lead

The Central Portfolio Office (CPO) sits at the heart of GSTT's strategic transformation agenda, shaping and managing the portfolio of change projects and programmes to deliver the Trust's strategy - 'Better, faster, fairer healthcare for all'.

The Trust has an ambitious capital programme with significant investments in digital technology, medical equipment, and estates as well as a wider transformation agenda to transform public healthcare in the UK.

Your role will be responsible for successfully delivering and continuously improving the Trust's project reporting and governance function, including the maintenance and development of the Trust's digital Project and Portfolio Management (PPM) tool. The capital governance function is well established but currently based on 'offline' reporting processes, and the portfolio office is now implementing a Microsoft-based digital PPM solution.

To be effective in the role, you will already have experience of project and portfolio reporting using digital PPM tools. If you are passionate about innovation and transformation in public healthcare, and possess strong organizational and communication skills, we invite you to apply.

Main duties of the job

Digital PPM tool: Own the roll out and development programme for the digital PPM tool which is the reporting foundation for the whole project and programme portfolio. Design and implement the PPM roadmap.

Reporting, Analysis and Management Information: Accountable for flow of reporting and information through Trust governance process, ensuring high quality project reporting is created monthly for SROs and Execs. Proactively identify performance, finance, cost, and resource trends and make these visible to senior management and where relevant, present efficiency options.

Team Leadership: Manage a team of 4, including 2 x 8As, to deliver an effective capital governance and reporting function for the Trust. Provide coaching and hands-on support to the 8A Governance lead to manage the secretariat function. Lead and deliver special projects as required by the Deputy CEO.

Headlines from Person Specification

1. Significant evidence of using digital tools to conduct portfolio reporting and management.
2. Formal qualification in Project or Programme management (PRINCE 2 or MSP) or equivalent.
3. Comprehensive knowledge of operations and/or programme management methodologies and techniques.
4. Highly developed interpersonal, communication (written, oral, presentation, facilitation), networking, and negotiation skills, including where performance is a cause for concern or delivery objectives are at risk.

About us

Please note: Interviews are due to be scheduled on 18 Jan, however alternative dates may be considered if shortlisted candidates are unavailable on that date.

Guy's and St Thomas' NHS Foundation Trust values

We are...

Caring - we put patients first

Ambitious - we innovate and strive for excellence

Inclusive - we respect each other and work collaboratively

Job description

Job responsibilities

Duties and Responsibilities

PPM Tool Management:

1. Design the 1-4 year PPM strategy for the Trust which will include a multi-phased implementation approach.
2. Design the PPM operational delivery model taking into consideration the complex project environment and funding uncertainties.
3. Continuously improve, monitor, and evaluate the PPM tool, ensuring it is configured appropriately for the key stakeholders.
4. Design and implement the PPM roadmap for all stakeholders across the Trust.
5. Undertake and incorporate iterative lessons learned from Trust and wider use of the tool to improve the future PPM plan and the quality of data analysis.
6. Conduct testing of the system to proactively identify opportunities for improvement of the tool.
7. Facilitate and effectively lead PPM meetings with stakeholders ensuring breadth in participation to secure input into and provide updates on the PPM tool.
8. Develop and maintain effective project and portfolio reporting to all governance boards.
9. Lead on project, programme, and portfolio analysis to provide routine and non-routine performance updates.
10. Routinely provide project and programme reports and analysis to CPO Delivery Leads and Secretariat functions to escalate risks and issues and support early input from senior leadership.
11. Develop and continuously improve standard and non-standard reports for governance boards, management meetings, and key stakeholder meetings.
12. Develop, lead, and deliver PPM training for various stakeholders including project managers and clinical SROs.

Reporting, Analysis and Management Information:

1. Accountable for flow of reporting and information through Trust governance process.
2. Regular production of management information on the performance of the portfolio (e.g. delivery to cost and time, cost of delivery etc).
3. Work matrix style to provide project performance analysis and reports to CPO for use at key stakeholder and clinical meetings.
4. Development of additional KPIs to evaluate performance of external suppliers.
5. Proactively identify performance, finance, cost, and resource trends and make these visible to senior management and where relevant, present efficiency options.
6. Identify new and innovative ways to present information to key stakeholders with impact.
7. Manage reporting function to provide accurate and timely data.
8. Set and ensure data quality standards are met by projects and programmes.
9. Develop policies, protocols, and guidance to support project reporting that are consistent with Trust standards.
10. Lead wider review and development of existing project information management systems to ensure an integrated approach to project management.
11. Support the ongoing development of the Trust 'Project Playbook', a repository of Trust Policy documentation that sets out how change is delivered in GSTT.
12. As the line manager of the governance team ensure the team effectively manage the flow of information through the governance process.

Project Assurance:

1. Conduct data quality assurance on all projects managed within the PPM Tool, supporting the rest of the team to focus their assurance efforts into the right places.
2. Routine analysis of Project and Programme data, highlight issues and recommending mitigating actions.

Financial and Contract Management:

1. Manage the process to regularly upload finance information from the Oracle system into the PPM tool.
2. Support the financial audit and reconciliation of monthly and yearly finance positions.
3. Manage and lead on the contract management of the PPM tool enabling service issues to be resolved quickly and effectively.
4. Actively monitor contract performance and work closely with Procurement to navigate necessary contract changes.
5. Lead any new commissioning and procurement of additional PPM functionality and tools as required to improve project and programme delivery.

Team Leadership and Development:

1. Full line management for junior reporting staff as required from recruitment to performance management.
2. Functional management of reporting and governance strands within the CPO.
3. Provide peer support to other staff in the CPO, working on cross-CPO projects as required.
4. Actively contribute to the wider CPO, proactively identifying opportunities to improve the team's ways of working.
5. Deliver training, orientation, and education to staff within the CPO, and in the delivery teams.
6. Work on special projects for the Head of Major Programmes and Portfolio as required.
7. Regular horizon scanning of best practice and ways of working within the sector and within project management.

Personal Development:

1. Maintain up to date knowledge of a range of relevant skills including project and portfolio management best practice and be responsible for developing and maintaining own CPD programme.

Person Specification

Qualifications/ Education

Essential

1. Relevant Masters, equivalent professional qualification or equivalent experience.
2. Formal qualification in Project or Programme management (PRINCE 2 or MSP) or equivalent.
3. Evidence of recent Continuing Professional Development.

Desirable

1. Relevant qualification or equivalent experience in digital/construction programme management and delivery.
2. Training or qualifications in Portfolio Management.

Previous experience

Essential

1. Significant evidence of using digital tools to conduct portfolio reporting and management.
2. Comprehensive programme management experience in large complex organisations, including design, development, implementation, and management of change in a multiple stakeholder environment.
3. Experience working at senior level in a PMO (programme or business).
4. Experience of senior staff performance management, including motivating, developing, and coaching.
5. Comprehensive experience facilitating group discussions to design, plan, and progress programmes and projects.
6. Knowledge and understanding of risk management and issue resolution gained through experience.
7. Comprehensive experience developing, monitoring, and managing budgets/delivering substantial benefits associated with programmes.
8. Experience of continuously improving delivery processes in a complex project environment.

Desirable

1. Highly developed knowledge and understanding of the changing NHS environment, strategy, and policy agendas.
2. Experience of Enterprise wide portfolio management function.
3. Experience of setting up or leading PMO or portfolio management functions.

Skills / Knowledge / Ability

Essential

1. Comprehensive knowledge of operations and/or programme management methodologies and techniques.
2. Experience of managing complex digital and/or construction programmes.
3. Comprehensive understanding and track record of successful change and programme management.
4. A leader by example with a strong sense of quality and equality and highly effective people and project management skills.
5. Use advanced analytical and judgement skills including understanding and application of complex statistical and numerical data.
6. Ability to use and develop digital PPM tools to support information management.
7. Work flexibly, prioritise workloads, and resource them in response to changing demands and requirements.
8. Highly developed interpersonal, communication (written, oral, presentation, facilitation), networking, and negotiation skills, including where performance is a cause for concern or delivery objectives are at risk.
9. Able to effectively manage difference, bringing senior and specialist professional audiences as well as service users along with arguments and recommendations.
10. Able to maintain high levels of professionalism and leadership in the face of resistance, objection, and conflict.
11. Is astutely politically aware and sensitive to the politics of change and transformation.
12. A track record in consistently delivering performance targets and writing complex business cases, policies, and change.
13. Highly developed management skills including motivating, developing, and coaching staff.
14. Highly developed organisational skills and the ability to prioritise, meet deadlines, and delegate effectively.
15. Confidence, resilience, energy, and proactivity to maintain the pace of change required to achieve the desired outcomes over the next 2-3 years, in particular, holding others to account for delivery (both internally and externally).
16. Is self-aware, demonstrating an adaptive leadership capability self-motivated and pro-active.
17. Able to work with flexibility and adaptability, often within situations of ambiguity or emergent certainty.
18. Ability to find innovative ways of solving or pre-empting problems, especially when dealing with complex, sensitive, and contentious issues.
19. Is a team player, but able to work on own.
20. IT literate, including competency in MS Office programmes and in particular in Excel and MS Project.

Desirable

1. Ability to use and develop digital PPM tools to support information management.
2. Extensive knowledge of contract management.

Additional information

Essential

1. A commitment to partnership working, inclusion of a diverse workforce and service integration.
2. Ability to carry out the physical requirements of the post, with any reasonable adjustment being made under the Equalities Act 2010.

Employer details

Employer name

Guy's and St Thomas' NHS Foundation Trust

Address

Guys and Thomas Hospital Trust, The Education Centre

75 York Road

London

SE1 7NJ

Any attachments will be accessible after you click to apply.

196-COF10531-T