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Relief Hostel Assistant

Hostelling Scotland

Wideopen

On-site

Full time

Yesterday
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Job summary

An established industry player in the hospitality sector is seeking a Relief Hostel Assistant to join their dynamic team. This role offers the chance to engage with guests from diverse backgrounds while performing essential hostel duties such as reception service, housekeeping, and catering. The position requires adaptability and great communication skills, as you'll be working in a vibrant environment with changing priorities. Enjoy the benefits of live-in accommodation and a supportive work culture that values teamwork and community engagement. If you're passionate about hospitality and the great outdoors, this opportunity is perfect for you!

Benefits

Membership of Hostelling Scotland
Employee Assistance Programme
Pension and holidays
Uniform provided

Qualifications

  • Ability to communicate effectively with guests and colleagues.
  • Adaptable to changing workloads and priorities.

Responsibilities

  • Provide full reception service including check-in/out.
  • Handle customer inquiries, cleaning, and basic catering duties.
  • Travel throughout the network for hostel duties.

Skills

Communication Skills
Teamwork
Adaptability

Education

Basic Disclosure clearance

Job description

Relief Hostel Assistant - Network Wide

Job Reference: RELHA08125

Position: Relief Hostel Assistant

Location: Network wide

Contract: Fixed Term Contract, ASAP until 31/Oct/2025

Hours per week: 37.5 Hours

Salary: £12.40 per hour

Accommodation: Live in accommodation available (Note: a small weekly utility levy applies.)

Do you enjoy outdoor activities and exploring your surroundings in your spare time?

From cities to islands, beaches to hills or mountains and all points in between, our youth hostels provide the perfect base for field trips, activity breaks or cultural tours.

Hostelling is open to all. We are a non-profit charity and we take our responsibilities seriously, helping guests of all ages and backgrounds to discover and experience all that is Scotland.

As a Hostel Assistant, you will be undertaking a range of hostel duties including full reception service, check-in/out, handling customer enquiries, cleaning & housekeeping and basic catering duties. You should be adaptable, as workloads & priorities can change during the busy periods.

The post holder will be required to travel throughout the network and will need access to their own transport.

Naturally a great communicator who loves to work as part of a team and who loves engaging in conversation with guests. Someone who can support and respect their colleagues, as some of the teams live in depending on location.

In Return We Offer:

  • Membership of Hostelling Scotland - so you too can enjoy the wonderful locations of our hostels and experience the great service that our guests receive when it is your time away from work.
  • Employee Assistance Programme
  • Pension and holidays
  • Uniform is provided
Additional Information:
  • A successful candidate is required to provide one satisfactory reference and a recent Basic Disclosure clearance.
  • You must be able to provide evidence of your right to work in the UK before starting with us.
How To Apply:
If you would like to join us, please visit our website at www.hostellingscotland.org.uk/careers and apply online and to learn about how we process job applicants’ information.

Closing Date: 20th April 2025

Interview: TBC

Please note: We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
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