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Relief General Manager

TN United Kingdom

Blackburn

On-site

GBP 25,000 - 45,000

Full time

3 days ago
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Job summary

An established industry player is seeking a proactive Relief General Manager to oversee operations across multiple beautiful Inns. This role requires an experienced leader who can inspire a diverse team while delivering top-notch hospitality. You'll be responsible for managing budgets, maintaining business records, and ensuring guest satisfaction. With opportunities for career progression and a supportive work environment, this position is perfect for someone looking to elevate their career in hospitality. Join a passionate team dedicated to creating memorable experiences for guests.

Benefits

28 days annual leave
Wagestream access
Employee discounts
Pension & Life assurance
Bespoke training programmes
Supportive work environment

Qualifications

  • Proven experience as a General Manager in a hospitality environment.
  • Ability to lead and motivate a diverse team effectively.

Responsibilities

  • Lead a team to deliver exceptional guest service in a vibrant setting.
  • Manage payroll budgets and ensure business operations run smoothly.

Skills

Leadership
Communication
Hospitality
Team Management

Education

Experience as General Manager

Job description

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As a Relief General Manager, you will regularly travel around our portfolio of beautiful Inns to support or cover in the absence of the General Manager. When not required to travel, you will be based at a property local to you working alongside and supporting the current General Manager and team.

Whilst covering a property, you will be responsible for a diverse team, serving the highest standard of food and drinks seven days per week. Providing exceptional guest service and hospitality is our passion; our guests are at the heart of everything we do.

This is a great opportunity for someone looking for the next step in their career or with aspirations to become a General Manager of their own property in the future.

Your day to day;

  • Leading our team to deliver warm hospitality in a fantastic environment
  • Work to the agreed business plan to meet sales and profit targets
  • Managing payroll budgets and rotas in line with agreed targets
  • Maintain and report on all business records as required
  • Taking responsibility for all of the business operations when you are on shift
  • Constantly supporting and driving the team to achieve targets and deliver results
  • When needed, being hands-on with F&B service, looking after guests and managing room bookings and enquiries

Who are we looking for?

An experienced General Manager, you will need to be proactive and a good communicator, ensuring the continued smooth running of the business whilst covering the property. You will be comfortable collaborating with other senior leaders in our group and able to step in to and continue to manage an already established team.

As a Relief General Manager, you must be comfortable with travel and being away from home on a regular basis.

In return, we are offering a rewarding role with scope for career progression along with;

  • 28 days annual leave (rising to 33 after 5 years’ service)
  • Wagestream - the ability to access up to 40% of your wages as you earn them
  • Generous employee discounts on accommodation, food and beverage across all of our beautiful properties
  • Pension & Life assurance
  • Bespoke training programmes accessible to all
  • An engaging & supportive work environment
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