Relationship Officer

NHS AfC: Band 5

Main area: Relationship Officer, Corporate fundraiser

Grade: NHS AfC: Band 5

Contract: Permanent

Hours: Full time

Flexible working: 37.5 hours per week

Job ref: 349-COR-6985671

Site: Manchester Foundation Trust Charity

Town: Manchester

Salary: £29,970 - £36,483 per annum, pro rata

Salary period: Yearly

Closing: 11/03/2025 23:59

Job Overview

MFT Charity supports Manchester University NHS Foundation Trust's family of ten hospitals, clinical services and local care organisations including Royal Manchester Children’s Hospital, MRI and Wythenshawe Hospital.

We are looking for a talented, passionate and committed person to join our team and make an impact both immediately and as we prepare for the future and long term growth.

With a trust-based approach, we will readily consider flexible working patterns. With core hours of 10am – 4pm, most of our team choose to work on a hybrid home/office basis (with a modern office at our Oxford Road site just south of Manchester city centre). With an expectation that you will work onsite in the office at least two days per week.

Excellent Benefits Include

• NHS pension scheme
• 27 days annual leave per year, rising to 29 days after five years continuous service and 33 days after 10. (Annual leave will be pro rata-ed to the duration of the contract.)
• Access to carer’s leave
• Enhanced maternity/paternity/adoption leave
• Onsite nursery
• Eligibility to purchase a Blue Light card and for many NHS discount schemes
• Initiatives by the Trust's dedicated staff Health and Wellbeing team

Main Duties of the Job

Our Relationship experts are the public face of the charity. They are the people who connect our supporters with the charity and our hospitals. They are highly skilled fundraisers and excellent communicators who are passionate about delivering the Charity’s vision; to improve the health and quality of our diverse population in the North West and beyond.

They will hold a pipeline of supporters and work proactively and independently across the full portfolio of MFT Charity to connect our supporters to the cause, to acquire new corporate relationships and deliver first class stewardship.

To succeed in this role you will be a highly organised individual with an ability to thrive under pressure and a proven track record of working in a fundraising role. A team player, you will possess excellent attention to detail and a facilitative and can-do approach to working across multiple projects.

Working for Our Organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn and is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed Job Description and Main Responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We’re looking forward to hearing from you!

Person Specification

Qualifications

Essential Criteria

• Educated to degree level, or with equivalent experience in working in a fundraising environment. Fully trained in and with good skill levels of Office 365.

Knowledge

Essential Criteria

• Working knowledge of Raisers’ Edge for Windows software or similar database.
• Specialist knowledge of fundraising, relevant legislation, codes of conduct and good practice.

Desirable Criteria

• Thorough and practical knowledge of the voluntary sector.

Experience

Essential Criteria

• 1-3 years’ experience of working in a fundraising role.
• Experience of proactively seeking income generation opportunities.
• Experience of working directly with volunteer fundraisers maintaining a high level of donor care and developing fundraisers to maximise their fundraising potential.
• Experience of working in a target (time and income) driven environment.
• Experience of presenting to audiences from small groups to hundreds of people in an engaging way suitable for the relevant audience.
• Experience of managing own workload effectively, planning and organising work to meet deadlines.

Desirable Criteria

• Experience of working in the charitable sector.
• Experience of cold calling and generating new business.
• Experience of managing and/or supervising Volunteers and Volunteer Groups.

Skills

Essential Criteria

• Ability to take responsibility for delivering against targets.
• Excellent written and verbal communication skills with attention to detail.
• Ability to manage multiple priorities and different events/projects simultaneously.
• Able to occasionally work flexibly/out of hours and travel to attend or support charity activity.
• Enthusiasm for and commitment to the aims of the charity.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

For further details or informal visits, please contact Rachel Laycock, Senior Manager - Corporate, at rachel.laycock@mft.nhs.uk or call 0161 276 4522.