Relationship officer

Quantum Group; London; On-site; GBP 100,000 - 125,000; Full time

Job description

We are inviting applications for Relationship Officers for an International Bank based in the city of London.

Job Purpose:

• Business generation through the branch channels.
• Manage, acquire and grow relationships of key customers of the Branch.
• Adherence to compliance policies and organizations standard operating procedures.
• Undertaking projects and assignments from time to time as directed by Supervisor.

Area of Responsibility:

• Lead generation and acquisition of bank products through the Branch Channel.
• Identify potential Business Banking Customers, offer products and services to increase customer base.
• Achievement of Business Targets as per timelines.
• Maintain relationships with existing Business account holders to generate business opportunities in Trade Services & Property Financing based on needs.
• Prospect for new clients for Accounts and Deposits through reference generation and approved calling activity to increase client base.
• Enhance relationship value of existing customers and suggest products in accordance with their requirements.
• Acquire new relationships to increase customer base and business.
• Understand market needs and provide feedback to the Product Development Team to address product gaps.
• Ensure requisite compliance with all applicable rules and regulations including specifically KYC and AML requirements in line with the policies and procedures of the Bank.

Job Authorities:

• People Related: Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel.

• Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.