Relationship Officer

We are inviting applications for Relationship Officers for an International Bank based in the city of London.

Job Purpose:

Business generation through the branch channels.
Manage, acquire and grow relationships of key customers of the Branch.
Adherence to compliance policies and organization’s standard operating procedures.
Undertaking projects and assignments from time to time as directed by Supervisor.

Area of Responsibility:

1. Lead generation and acquisition of bank products through the Branch Channel.
2. Identify potential Business Banking Customers, offer products and services to increase customer base.
3. Achievement of Business Targets as per timelines.
4. Maintain relationships with existing Business account holders to generate business opportunities in Trade Services & Property Financing based on needs.
5. Prospect for new clients for Accounts and Deposits through reference generation and approved calling activity to increase client base.
6. Enhance relationship value of existing customers and suggest products according to their requirements.
7. Acquire new relationships to increase customer base and business.
8. Understand market needs and give feedback to the Product Development Team to address product gaps.
9. Ensure requisite compliance with all applicable rules and regulations, including specifically KYC and AML requirements in line with the policies and procedures of the Bank.

Job Authorities:

People Related: Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel.
Operational Related: Adhere to all policies and procedures for transactional banking, AML, and KYC.