Relationship Manager – Events

Lipton Media; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job description

Relationship Manager – Events

Hybrid Working

Global media business seeks an outstanding Relationship Manager to work with their high profile, VIP guests at a series of highly respected, international events. The role of the Audience Development Associate / Relationship Manager is to build, engage and sustain targeted audiences to fulfil demographics, overall attendance and support sales/revenue goals for our client’s events.

The role is fast paced and demanding, you may work on up to 5 international events at any one time. There is scope for international travel, the current team visit Monaco, Dubai, Miami and Singapore to name a few.

KEY ACCOUNTABILITIES:

1. Work with the Content team to develop and implement a tailored audience development strategy for each event, leveraging all platforms and touchpoints whilst conducting outreach – reporting on agreed metrics for success.
2. Identify, foster and maintain personal relationships with target clients to develop key accounts and be the main point of contact for executives from target firms, ensuring periodic contact to build engagement to secure continued support and repeat attendance.
3. Travel to events if required (globally); manage onsite elements from registration to roundtable sessions, facilitating networking and support the onsite team delivering a superior experience for all attendees; using the in-person events to solidify relationships and encourage repeat attendance.
4. Assist in managing elements of events as required, to support overall delivery and nurture key relationships to ensure a smooth customer experience.

KNOWLEDGE, EXPERIENCE AND SKILLS

ESSENTIAL:

1. Investor relations or audience development experience – We are open to candidates from a recruitment, sales, account management, client services and ideally events background.
2. Experience in working on the phone and face-to-face with executives in a B2B environment.
3. Energy and focus to succeed in a high-volume workday.
4. Ability to communicate at all levels with a sound understanding of organisational goals and objectives.
5. Analytical and problem-solving skills; ability to use data from multiple sources to gain insights and help drive decisions.
6. Track record of developing and maintaining strong relationships with senior-level executives.
7. Experience in a customer-facing role in a fast-paced environment.