Relationship Manager

Relationship Manager
Lantra House, Kenilworth, Warwickshire (with some travel for stakeholder meetings and events)

About Us
Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners.

Working with a range of partners to promote opportunities within the sector to an increasingly diverse audience, our training and qualifications are delivered to more than 116,000 learners each year across the UK. We work with businesses and other stakeholders to create innovative solutions to skills challenges.

Landex represents the interests of land-based Colleges and the industries they served during a period of continuous change and development, helping them to achieve excellence.

We are now looking for a Relationship Manager to join us and work jointly with Lantra and Landex on a full-time basis for a one year fixed term contract.

The Benefits
- Salary of £35,000 per annum
- 25 days’ annual leave, increasing with service
- Defined contributory pension scheme or pension auto-enrolment scheme
- Employee assistance scheme
- Perkbox – employee benefits and wellbeing platform
- Medical cash plans
- Enhanced maternity and adoption pay
- Rewards for length of service
- Health and wellbeing events and initiatives
- Free voluntary day
- Employee rewards
- Free parking
- Free drinks

This is an exciting opportunity for a customer-focused professional with experience in apprenticeships, further education, sales or account management to join our collaborative and forward-thinking organisation.

You’ll play a pivotal part in helping to shape the future of land-based apprenticeships whilst receiving a fantastic benefits package, ensuring you feel supported, rewarded, and valued.

So, if you’re ready to take on a rewarding role, apply now and become a valued part of our team!

The Role
As a Relationship Manager, you will build and maintain links with training providers, colleges and universities to ensure the effective delivery of land-based apprenticeships.

You will focus on stakeholder satisfaction and retention by understanding their needs and delivering tailored support and exceptional customer service.

Acting as the key point of contact for training providers, you will proactively manage accounts, listen to stakeholder needs and address concerns to enhance their overall experience.

You will conduct thorough market research and sector analysis to identify trends, preferences and opportunities, using this insight to collaborate with internal teams and ensure that client requirements are met effectively.

Additionally, you will:

1. Develop and implement strategies to meet stakeholder demands and retain existing clients
2. Proactively approach potential customers to expand stakeholder networks
3. Support high-quality administrative and customer service operations across the partnership

About You
To be considered as a Relationship Manager, you will need:

1. Experience in customer service, apprenticeships, further education, sales, account management or a related field
2. Excellent analytical skills with the ability to analyse data and sector trends to identify opportunities/risks and make informed suggestions
3. The ability to build and maintain positive relationships
4. A full valid driving licence and access to a vehicle (due to our location)

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Webrecruit, Landex and Lantra are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for an engaging role as a Relationship Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.