Regulatory Risk and Compliance Specialist

About Tide

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 1,800 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

About the team:

We are pleased to have a dynamic, forward-thinking group of professionals, deeply committed to supporting Tide in its growth while maintaining the highest standards of regulatory compliance and risk management. We have great cross-collaboration both within and outside the team and we proud ourselves of our team culture, ways of working and the support we provide to each other and to the business.

If joining the Compliance Team, you will be part of a supportive and knowledgeable group, with opportunities to work on complex, high-impact projects that contribute directly to Tide’s success and growth. You’ll be encouraged to bring new ideas, challenge the status quo, and take ownership of key compliance initiatives.

About the role:

As a Regulatory Risk & Compliance Specialist, you will play a vital role in ensuring Tide complies with the evolving regulatory requirements set by the FCA and other regulators. You will be responsible for identifying, assessing, and mitigating regulatory risks, while ensuring that Tide’s compliance frameworks are embedded across the business.

Working closely with teams across the organisation, including Product, Member Operations, Payments, Marketing, Legal and Finance, you will provide expert advice on regulatory developments, lead compliance initiatives, and integrate regulatory requirements into our day-to-day operations.

As the subject matter expert on particular regulations, you’ll help to steer decisions, impact strategies and support the rest of the team and business. At Tide, you’ll be able to work in a fast-paced environment, with cross-team exposure, inquisitive freedom and the ability to impact how Tide conducts its business.

As a Regulatory Risk & Compliance Specialist you'll be :

• Assisting in executing the compliance monitoring plan, being responsible for the monitoring and actions or engaging others where necessary.
• Researching regulations and regulatory changes and helping assess the impact on Tide.
• Working with business areas to prepare regulatory reports and to respond to regulatory requests for information inclusive of oversight checks.
• Working with business areas to research regulatory requirements in support of product or service development.
• Keeping policies across the business up to date and tracking where refreshers are required.
• Supporting the Head of Compliance and the Regulatory Risk & Compliance Manager.
• Participating in and driving meetings of the working group responsible for Regulatory Risk & Compliance.
• Liaison point for our partners with oversight requests.
• Coordinating risk and compliance-related training.
• Engaging with other teams to collect and prepare MI to be provided to internal or external stakeholders.
• Tracking regulatory deadlines, filing submissions, maintaining a log of contact with regulators, and helping prepare for regulatory meetings and visits.
• Interacting directly with other teams to monitor internal requests & demands
• Work with the 1LOD to remediate regulatory oversight findings.
• Be involved in the identification, rating and monitoring of regulatory risks.
• Participating in audit exercises and the completion of remediation actions from audits.

What makes you a great fit:

• You have a minimum of 5 years of work experience in a Compliance/Risk role at a senior level.
• You are familiar with FCA, PSR, EMI, or Payments regulations such as: the FCA handbook (e.g. BCOBS, SYSC, PRIN) Safeguarding and SMCR regulations, Open Banking regulations, such as UK Payment Service Regulations 2017 , the Payment Services Directive 2 (PSD2) and the OBIE/EBA Guidelines.
• You have experience with FCA interaction, including addressing FCA responses, supporting the business on regulatory notifications and enquiries, both ad hoc and thematic reviews.
• You have experience performing an oversight position, monitoring KRIs obtained from the business as well as providing Compliance Advisory to business teams in new initiatives and products.
• You have prior experience working in a Banking, FinTech, Payments/E-money Firms, or Consultancy organisation.
• You are preferred if you have experience working in a FinTech organisation and/or the FCA or other relevant regulator.
• You are preferred if you are familiar with Credit Broking regulations and guidelines.
• You are comfortable interpreting regulations and knowing where to search for regulations.
• You are proactive with a can-do attitude, taking ownership of resolving issues.
• You have exceptional organisational skills with a proven ability to handle multiple projects simultaneously.
• You have meticulous attention to detail with strong drafting and analytical skills.

What you’ll get in return:

• A competitive salary
• 25 days holiday with the option to take 5 extra days of unpaid leave per year
• 3 days paid volunteering or L&D time off per year
• Personal L&D budget of £1,000 professional L&D budget per year
• Group Life Insurance, Vitality Health and Dental Insurance
• Spacious brand-new office by Old Street station with an all-day snacks bar
• Enhanced family-friendly leave
• Access to a global mental wellbeing platform that provides 1:1 video therapy sessions with accredited therapists and unlimited chat therapy sessions
• Work from home budget
• Team socials - virtual and physical events
• Sabbatical leave

Tidean ways of working

At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

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