Regional Sales and Education Executive (Hybrid Role - London Based)

OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.

OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. Collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.

About the Role:

The Regional Sales & Education Executive is a field- based role responsible for continued growth in the Greater London region with the potential for travel across the UK. This role will involve strategic planning, and execution to successfully deliver retail sales and build relationships with retail store teams.

You will partner with the Retail Education team to conduct in-store training customized to the brand and retailer, as well as the education, coaching and development of the in-store sales team.

The Regional Sales & Education Executive reports into the Account Manager, EMEA Retail Sales and will partner with the Retail Education team to support the overarching brand strategy and target sales goals.

Key Responsibilities:

Drive Business Performance

• Utilizes and demonstrates solid understanding of sales, product knowledge, events, operations, retail market and haircare industry to build business across respective region in key Greater London and UK doors
• Capture consumer insights/sales trends/traffic patterns and use learnings that will grow sales and gain brand presence
• Proactively identify inventory/stock issues that may inhibit business
• Support Account Management team in driving sales and brand awareness; communicating sales goals and client engagement strategy

Coaching, Training and Education

• Drive Brand education: ensure staff is well-versed in brand messaging, differentiation, and assortment
• Deliver brand training to dedicated and department-wide staff on product knowledge, service experiences, artistry, selling and leadership skills
• Assess staffs' incorporation of skills and techniques taught and overall sales performance
• Deliver effective sales coaching: modeling, observing and providing feedback to ensure effective delivery of sales techniques for varying consumer profiles, including cross selling techniques for new consumers, to ensure sales goal achievement
• Analyze and evaluate how the team is using training knowledge to drive sales and demonstrate the ability to identify top performers to develop future bench, as well as recognize and coach to opportunities for improvement
• Educate teams on top selling OLAPLEX products and increase the staff's ability to recommend products relevant to the customer

Build Relationships and Events:

• Create and maintain strategic retailer partnerships including Selfridges, Harrods, John Lewis, Sephora
• Build brand presence through key relationships within retail space
• Partner with retailers to develop and execute innovative in-store events and use learnings to maximize effectiveness of the market calendar long term.

Travel:

• This role will be field based
• Will be required to travel by public transportation or car to meet territory needs with reimbursement for travel costs/ mileage

About You:

• 3+ years Retail Sales experience (Hair experience a plus)
• Organized work ethic
• Proficient in Microsoft Word, PPT, Microsoft Excel
• Proactive, problem solution driven

We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

Our Commitment to Diversity, Equity, and Inclusion:

At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to 'do well and do good'. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.

OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.