Regional Operations Manager

Aspens Services Ltd; Newcastle upon Tyne; On-site; GBP 62,000 - 65,000

Job description

Please Note

Job Introduction

About Us

Aspens Services Ltd is a market-leading contract catering company specialising in school food. By combining our understanding of the education sector with our knowledge of what's on trend in the food world, we encourage creativity and excitement in our kitchens. This allows our teams to do what they do best and provide fantastic food experiences for the children.

By providing excellent care and services to both clients and children, we have ensured the successful growth of the company and to keep up with the rapid pace of this growth, we are now looking for an Operations Manager to join the team.

The Role

We are looking to appoint an experienced and driven Regional Operations Manager to oversee our team in the North region across schools in Nottingham, Sheffield, Leeds, York, Hartlepool and Newcastle. Reporting to the Regional Operations Director, you will be responsible for leading our teams in delivering an excellent food operation and meeting and exceeding the clients' expectations.

Your Responsibilities Will Include

1. Oversee and guide Operations Managers to ensure full compliance with contractual specifications, delivering services that meet or exceed client, customer, and company standards. Identify and implement opportunities for service enhancements.
2. Track and manage operational compliance with company Business Management Systems, ensuring all processes, policies, and procedures are effectively followed and aligned with agreed metrics.
3. Lead, develop, and assess all direct-report managers, applying company performance management and appraisal processes to drive continuous improvement and professional growth.
4. Collaborate with senior leadership to establish financial and commercial targets. Oversee and analyse regional and individual financial performance against budgetary goals, addressing any variances with actionable solutions.
5. Ensure comprehensive QHSE (Quality, Health, Safety, and Environment) management across all areas of operations to maintain the highest safety and quality standards.
6. Actively participate in sales and retention processes, contributing to bid preparation and presentations to maximize success rates.
7. As needed, manage specific contracts and client relationships directly to uphold company standards and strengthen client satisfaction.

About You

Industry Experience
Team Leadership
Client Relationship Management
Operational Excellence
Technical and Organizational Skills
Why join Aspens?

1. Competitive salary of £62,500 - £65,000 per annum (OTE up to £70,000 - £75,000 per annum)
2. The choice of a company car or car allowance of £650 per month
3. Company Pension, Healthcare, Life Insurance, 5 weeks annual leave plus a day off for your birthday
4. Working for a fast-growing, ambitious company. There is no ceiling here in terms of where you can take your career.

As one of the UK's fastest-growing independent businesses, you'll be joining a company where people are at our core and the opportunity to develop your career is endless. We offer fantastic learning and development programmes and the ability to gain qualifications whilst supporting you all the way.

Please note, we expect all staff to share our commitment to safeguarding and promoting the welfare of children/young people, so an enhanced DBS disclosure will be sought by the company.