Regional Operations Manager

Stephen James Consulting are partnering with one of their esteemed home care providers in the search for a Regional Operations Manager based in Surrey, South-east England. Our client is dedicated to delivering extraordinary care into people's own homes.
Their core values run deep as this acquisitive business continues to deliver empathetic and personalized care, maintaining the highest standards in every aspect of their private pay care market. Offering a full range of services, including introductory care, visiting care, and live-in care.

Responsibilities:

1. Lead and oversee the daily operations of the home care services within the assigned region, ensuring alignment with company goals and values.
2. Ensure the delivery of exceptional, client-centred care, unvaryingly meeting and exceeding high standards and all regulatory requirements.
3. Nurture and cultivate strong, long-term relationships with clients, families, healthcare partners, local authorities, and funding bodies, to ensure ongoing communication and trust.
4. Ensure adherence to CQC regulations and the provider's policies and procedures to maintain the highest standards of care.

Minimum Requirements:

1. Excellent interpersonal and communication skills, with proven problem-solving abilities and attention to detail.
2. Ability to lead, motivate, and inspire teams, creating a shared vision and aligning team goals with company objectives.
3. Experience in conflict resolution, with the ability to resolve differences and challenges within the teams.
4. Robust understanding of CQC regulations and care industry standards, and the ability to interpret and apply compliance requirements effectively.
5. Proven leadership experience in a healthcare management role, ideally within home care or a similar care setting.
6. A strong track record of successfully leading teams and managing operations to achieve results.

If you are interested in applying for this role of Regional Operations Manager, please click apply now below.