Regional General Manager

Compass Group UK; United Kingdom; On-site; GBP 40,000; Full time

Job description

Regional General Manager- Wales & West Midlands

£40,000 + Company Car

Overall Purpose of the Role

As the Regional General Manager, you will be responsible for overseeing all contracted food services within the units. Your duties will encompass staffing, planning, cleaning, and coordinating food preparation to drive sales through innovative menu plans and promotions.

Key Accountabilities

1. Foster a safety culture throughout the unit, ensuring strict adherence to Health & Safety policies and procedures, including food handling and fire protocols.
2. Maintain meticulous records of Food Safety and Health & Safety documentation to ensure regulatory compliance.
3. Uphold kitchen cleanliness standards, promptly reporting hazards, incidents, and equipment faults.
4. Ensure efficient food service provision, maintaining quality standards and adhering to specified timelines to enhance customer satisfaction.
5. Exemplify the ESS Way values and Compass DNA behaviors while managing labor costs effectively and conducting regular team meetings.

Main Responsibilities

1. Drive retail sales through creative marketing initiatives and uphold compliance with Profit Protection audits.
2. Manage financial paperwork accurately, forecast expenditures, and supply regional finance returns in a timely manner.
3. Oversee team recruitment, training, and development, ensuring a robust succession plan is in place.
4. Supervise food production planning, minimizing waste and adhering to Food Production Process guidelines.
5. Act as the primary contact for the Hub region and represent the company in various meetings and forums.

Person Specification
Essential

1. Excellent communication skills to engage customers, clients, and team members effectively.
2. Demonstrated experience in supervising or managing teams and achieving financial targets.
3. Passion for food and service excellence, coupled with IT literacy and relevant qualifications.
4. Integrity, commitment to Health & Safety, initiative, and strong teamwork ethos.

Desirable

1. Leadership qualifications and a valid UK Driving license.
2. Previous retail experience and familiarity with managing multiple catering outlets.

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!