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Regional General Manager

Metzger Search & Selection

Aberdeen City

On-site

GBP 60,000 - 70,000

Full time

30 days ago

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Job summary

An entrepreneurial firm is seeking a Regional General Manager to lead operations in Aberdeen. This role focuses on driving growth, enhancing technology infrastructure, and fostering a high-performance culture. The successful candidate will collaborate with various functions to implement effective strategies for customer engagement and service delivery. If you are a dynamic leader with a passion for operational excellence and technology solutions, this opportunity offers a platform to make a significant impact in a rapidly growing business. Join a team that values innovation and creativity in the Facilities Management sector.

Qualifications

  • 5+ years in Field Service operational leadership roles in a fast-growing environment.
  • Exceptional communication and leadership skills required.

Responsibilities

  • Lead the delivery and growth of operations in the Aberdeen area.
  • Champion a culture of high performance and ensure team engagement.

Skills

Leadership
Communication
Collaboration
Performance Management
Customer Service
Sales & Marketing Strategies
Technology Implementation
Team Development

Education

University Degree
Post-Graduate Degree

Job description

Role Title: Regional General Manager
Salary: circa £60,000 - £70,000 plus benefits
Location: Aberdeen

Our client is an entrepreneurial, rapidly growing Field Service business in the Facilities Management and Property Services sector. They are seeking to recruit a Regional General Manager to lead the effective and efficient delivery and organic growth of the company's operations in the Aberdeen area.

In this newly created role, the successful candidate will be responsible for driving the company's growth ambitions within the UK. Additionally, in collaboration with the relevant support functions, they will champion and lead the transformation of the Business Unit’s technology infrastructure, positioning the business as a technology leader in its market.

Responsibilities will include:

  1. Championing a culture of high performance & values whilst ensuring colleagues are motivated, engaged, trained, and equipped.
  2. In conjunction with the Head of HR, resource planning for growth, recruiting talented new colleagues in a timely fashion, succession planning, and developing colleagues for their current and future roles.
  3. Managing performance in alignment with culture and values.
  4. Working closely with the Technical function to deliver services in the most environmentally responsible way.
  5. Delivering outstanding customer service, leading to best-in-class customer satisfaction and retention rates.
  6. Working closely with the Commercial function to implement sales & marketing strategies to promote customer engagement and achieve organic growth targets.
  7. Seamlessly integrating the operations of new customers as the company grows.
  8. Identifying potential acquisition targets and integrating the operations of new bolt-on acquisitions.
  9. Deploying group policies, processes, technology, and services throughout the operational delivery organization to ensure consistent service quality and efficiency.

Candidate requirements:
  1. A University or post-graduate degree or experience in lieu.
  2. A valid driving license and access to a vehicle.
  3. At least five years’ experience in relevant Field Service operational leadership roles in a fast growth environment.
  4. Exceptional communication and collaboration skills – both written and verbal.
  5. Effective leadership of diverse teams.
  6. Championing and supporting the implementation of technology solutions in a diverse operating environment.
  7. Proven experience in growing businesses organically.
  8. Exceptional people skills to establish rapport and build relationships across all levels of the business.
  9. Creative, dynamic, and highly commercial, with a modern and innovative mindset.

If this sounds of interest, please send your CV in Word format, quoting reference 32704/LT/EL detailing your current remuneration package and availability. If your application is of interest, one of our consultants will be in touch. We regret that due to the high volume of responses, only those candidates that are progressing to the next stage will be contacted.
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