Regional Account Manager

LKQ Europe; Chelmsford; On-site; GBP 60,000 - 80,000; Full time

Job description

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Job Overview

As an Account Manager for LKQ Leisure and Marine, you will be specifically accountable for delivering exceptional customer service across our business network's existing and potential customer base, while maximizing profitability. As an industry expert, you will be responsible for building and maintaining strong customer relationships in your targeted territory. Reporting directly to the Head of Channel, you will be delivering growth.

Why work for LKQ

We are a people-first organization for our colleagues; the customer is at the heart of everything we do, and in turn, we put our colleagues at the forefront of our business. We are happy to talk about flexible working options, and we are committed to supporting a healthy work-life balance. We're looking for people who love what they do, are passionate about delivering only the very best, and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and help them thrive within our business.

Key Responsibilities

1. Deliver LKQ Leisure and Marine's propositions to grow sales across all product categories.
2. Create strong leads and opportunities for all of LKQ Leisure and Marine channels, ensuring compliance across all marketing and promotional activity internally and externally.
3. Identify and develop existing, lapsed, and new business opportunities within specific geographical areas.
4. Conduct customer account reviews on a regular basis, focusing on monthly spend, margin, credits, terms, maximizing key product group opportunities and potential spend.
5. Develop positive and professional working relationships with key internal stakeholders while maintaining a comprehensive understanding of the L&M aftermarket.
6. Participate in regional business-specific customer events.
7. Attend national and local training events.
8. Visibly promote LKQ Euro Car Parts group values and act as an ambassador for the organization.

Skills and Experience

1. Having a customer-focused mindset ensuring the customer is at the heart of everything we do.
2. Ability to work to deadlines.
3. Have a 'right first time' and committed attitude.
4. Proven effective planning and organizational skills.
5. Self-critical and challenging of the status quo.
6. Proficient working knowledge of Microsoft Excel and PowerPoint.
7. Proven effective communication skills, a confident cross-functional communicator with the ability to influence.

What we offer

1. Pension.
2. 25 days annual leave.
3. Hapi benefits retail discount.
4. Staff discount.
5. Genuine career progression.
6. Access to a 24-hour Employee Assistance Programme, offering financial and wellbeing support.