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Refreshment Stand Server (Seasonal)

Oki Golf

Newcastle upon Tyne

On-site

GBP 40,000 - 60,000

Full time

20 days ago

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Job summary

An established industry player seeks a Refreshment Stand Server at a premier golf club. This role involves managing daily operations, ensuring exceptional guest service, and maintaining high standards in a fast-paced environment. The ideal candidate will possess strong customer service skills, a passion for guest satisfaction, and a solid understanding of golf etiquette. Enjoy a flexible work environment with competitive pay and a range of benefits, including golf privileges and discounts. Join a team that values innovation and engagement while providing a unique experience for guests against a stunning backdrop of panoramic views.

Benefits

Golf benefits for free play
50% discount on shift meals
25% discount for guests
Flexible work environment
401K with company match
Paid vacation
Holiday pay
Company paid life insurance
Long-term disability

Qualifications

  • Must be at least 21 years of age and obtain necessary permits.
  • Ability to work under pressure while maintaining high standards.

Responsibilities

  • Manage daily operations of the Refreshment Stand with exceptional service.
  • Use suggestive selling techniques to enhance guest experience.

Skills

Customer Service
Communication Skills
Time Management
Attention to Detail
Golf Etiquette Understanding

Education

Food Handlers Permit
MAST Liquor Server Permit
High School Diploma

Tools

Point-of-Sale Systems

Job description

15500 Six Penny Ln, Newcastle, WA 98059, USA Req #1361

Monday, March 24, 2025

The Refreshment Stand Server at The Golf Club at Newcastle is responsible and accountable for the daily operations of the Refreshment Stand and coordinates with the Food & Beverage Managers to provide exceptional service to our guests. This includes meeting or exceeding our established standards for guest satisfaction, sales, and financial performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Use all point-of-sale related systems efficiently
  • Initiate contact with guests within 15 feet, with a warm welcome. At the conclusion of the guest’s visit, offer a sincere thank you and invitation to return.
  • Greet guests and assist them throughout the interaction in a friendly, and courteous manner.
  • Always yield to the guest.
  • Maintain effective communication between all staff members
  • Lead by example, setting a benchmark of performance in the areas of innovation, motivation, and engagement.
  • Use suggestive selling techniques to upsell to the guests
  • Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

  • Able to work well under pressure and balance multiple priorities and assignments while being in the public eye.
  • Must have a passion for serving guests and their satisfaction is your satisfaction in a job well done.
  • Must be comfortable working in a fast-paced environment where continuous improvement is expected.
  • Must be able to consistently achieve high work standards, attention to detail, accuracy, and timeliness a must.
  • Understanding of golf etiquette
  • Must be at least 21 years of age
  • Must obtain a Food Handlers Permit & MAST Liquor Server Permit

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member must:

  • Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
  • Have the ability to lift 50 pounds occasionally.
  • May include outdoor work and exposure to related weather conditions to include but not limited to: sunshine, wind, rain, warm & cool temperatures.

COMPENSATION DETAILS:

  • Offered rate of pay range: $16.66 - $16.66 per hour
  • Eligible for tips in addition to regular hourly rate
  • Eligible for overtime

BENEFITS AND PERKS:

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS:

  • Golf benefits for free play, guest passes and visits to all 8 Oki courses.
  • 50% discount on shift meals
  • 25% discount for you and up to four guests (not including alcoholic beverages)
  • Flexible work environment
  • 401K with company match
  • Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs/week):

  • FSA options
  • Company paid life insurance and long-term disability
  • Paid vacation
  • Holiday pay

Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.

The Golf Club at Newcastle

Capping 350 expansive, hilltop acres, The Golf Club at Newcastle is the Puget Sound’s premier public golf and event destination. The property features 36 holes of championship golf, framed by stunning, panoramic views of Lake Washington, Mt. Rainier, the Olympic and Cascade Mountains, and the Seattle skyline. The breathtaking scenery is complemented by a spectacular 44,000 square foot clubhouse and extensive, year-round practice facilities. Newcastle’s captivating views, first-class amenities and unparalleled standard of service are all designed to provide a unique experience for guests.

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