Recruitment Open Event - Pharmacy Advisor

Looking for a rewarding Career in the NHS with enhanced salary and benefits package?

The NHS is the largest employer in Scotland!

Open Events

We are hosting a virtual open session for you to find out more about Pharmacy Advisor vacancies at our centre's in Dundee, South Queensferry and Cardonald.

This will be held on Ms Teams on;

• 13:00 on Friday 18th April 2025

The session will last approximately 60 minutes and will be an opportunity for you to find out more about the role and organisation. There will also be an opportunity for you to speak with existing members of staff and to ask any questions you may have about the opportunities available at NHS 24. (Please note attendance to these sessions do not count as an application or interview for the role)

If you have any questions about the sessions, please feel free to contact TalentAcquisition@nhs24.scot.nhs.uk

Please note we will confirm your attendance and meeting link if all qualifying details are met and politely ask that you do not share this. Your space will be confirmed by email and if we require any more information, we will contact you by email or phone, so please keep an eye on your inbox and junk/spam folders.

You can book into the session here: https://forms.office.com/e/y1dwesVekX

Places at the session are open to anyone who holds a vocational degree in Pharmacy such as MPharm or equivalent, and are registered with the General Pharmaceutical Council. For those who are not, but are still interested in working with NHS 24, please visit our recruitment website at https://www.nhs24.scot/careers/ where you will find details of all current NHS 24 vacancies.

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This post will be based in our Cardonald, Dundee, Aberdeen and South Queensferry offices.

The Role

The post holder will form part of NHS 24’s front line staff and will work as part of a multi-disciplinary team of professional and administrative colleagues, speaking directly to patients and handling, on behalf of the service, identified pharmacy related calls.

Pharmacy Advisor’s will also give advice and training to nurse practitioner, call handler and health information advisor colleagues who require specialist pharmacy input during their consultations and interactions with patients.

Key Responsibilities

The responsibilities of a Pharmacy Advisor with NHS 24 include but are not limited to the following;

• To provide robust pharmaceutical advice and support to patients or their carer / relative through participation in direct patient / carer contact over the phone or through advice to nurse practitioners & call handlers when required whilst on the Pharmacy Support Line.
• Working in a collaborative manner in the service and in accordance with the General Pharmaceutical Council Standards of conduct, ethics, and performance to ensure the maintenance of pharmacy professional standards within NHS 24.
• Engaging with front line staff, creating opportunities for coaching in the live environment and establishing clear mechanisms to ensure staff feedback is effectively utilised for continuous improvement within NHS 24.

Successful Applicant will:

• Hold a vocational Degree in Pharmacy such as Mpharm Degree or equivalent.
• Be registered with the general pharmaceutical Council.
• Have substantial Experience of Pharmaceutical practice, including working in multidisciplinary environments.
• Demonstrate thorough knowledge/ experience of community pharmacy.
• Be proactive and can demonstrate resilience, ability to work under pressure and prioritising tasks with competing deadlines.

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 7 £48,788 - £56,747 per annum (pro-rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.

We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

NHS 24 has a legal obligation to ensure that it does not employ any Worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. NHS 24 does not hold a sponsorship license therefore will be unable to sponsor candidates for skilled worker visas. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk. Skilled worker Visa and all current immigration rules are available at www.gov.uk