Recruitment Officer

TN United Kingdom; City of Edinburgh; Hybrid; GBP 25,000 - 35,000; Full time

Job description

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Hours: 39 hours per week

Location: Remote/home working with requirement to attend meetings and work at The Action Group’s Prentice Centre Office in Edinburgh, when required. Travel to this location from home is not covered.

Requirements:

The successful candidate will be a skilled administrator who provides vital support to an organisation committed to ‘no barriers – for all of life’. This role is all about ensuring a positive experience for our candidates and employees while maintaining high standards of HR practice.

The successful candidate also requires excellent written and spoken communication skills. They should be organised and flexible as the needs within the HR team can change rapidly. Previous experience in an administrative role is essential but this does not have to have been within an HR context.

How to apply

To apply, please read the job description and submit your CV and cover letter.

About The Role

We are looking for someone to join our dynamic Human Resources team in the role of Recruitment Officer. In this role, you will provide a comprehensive and professional recruitment support service to candidates joining The Action Group and to the managers in the organisation who are hiring.

We are a tight knit team of enthusiastic HR practitioners who are committed to the work we do. We are looking for a colleague who is resourceful, takes initiative and has excellent administrative skills including careful attention to detail. We also need someone with strong organisational skills and a passion for customer care.

The Action Group is an Investors in People Platinum Award winning organisation, and we demonstrate our commitment to equality, diversity and inclusion by being a Disability Confident Leader and a proud Stonewall Diversity Champion. The Action Group is accredited as a Living Wage Employer.

Main Purpose

The main purpose of the role is to provide a comprehensive and professional recruitment support service to candidates joining The Action Group and to the managers in the organisation who are hiring. The post holder will work closely with the Recruitment Administrator to ensure a timely, efficient recruitment function and be confident to cover for them as required.

1. Recruitment Duties

To provide effective support for the administration of all recruitment and pre-employment clearances for employees and volunteers across The Action Group, including:

1. Writing initial drafts for job vacancy adverts
2. Working with the Communications Team to ensure the timely posting of adverts both internally and externally
3. Writing shortlisting sheets, interview paperwork and written tests for new roles/vacancies. Collaborating with hiring managers to ensure these are up to date and fit for purpose
4. Collating, updating and distributing recruitment updates for managers
5. Liaising with managers to ensure recruitment processes meet their needs
6. Keeping recruitment records on the Cascade database accurate and up to date
7. Conducting right to work checks as required
8. Requesting and chasing references
9. Co-ordinating and following up on Health Screening and Disclosure and PVG checks
10. Ensuring all recruitment trackers are kept accurate and up to date
11. Participating in the planning and delivery of recruitment events, providing HR support to the Communications Team in creating recruitment materials and application packs
12. Managing the Recruitment Inbox, ensuring incoming queries are responded to in a timely way
13. Supporting recruitment team members to ensure candidates have a positive and consistent experience
14. Assisting with inviting candidates to interview; including updating the interview schedule as necessary
15. Assisting with the administration of written tests
16. Assisting in making provisional job offers to applicants
17. Assisting with processing invoices for payment when needed
18. Assisting with employee references and verifications of employment as required
19. Attending and organising recruitment events.

In addition to the above, your role also requires you to:

1. Carry out duties in accordance with The Action Group standards, policies and procedures.
2. Support Head of HR in the development of the Human Resource department’s services.
3. Communicate in a helpful, positive and friendly manner with all internal and external customers of the HR service
4. Support appointed investigating officers in their duties under The Action Group disciplinary standards as and when required.
5. Undertake any other duties as assigned. Whilst the role is positioned within the recruitment team, the HR function works as a team as a whole. There may therefore be the need for the post holder to help occasionally with a task not directly linked to recruitment.

4. Confidentiality

High standards of confidentiality are required in relation to the roles, tasks and responsibilities described above.

5. Support & Reassurance Received

The post holder will regularly meet their line manager for support & reassurance meetings as outlined in The Action Group’s support & reassurance policy.

6. Amendments

This job description is not intended to be exhaustive and the post holder may be required to perform other duties on occasion. This job description may be amended following discussions with the post holder and with approval from the Head of HR.

Skills Needed

About The Company

Our History

The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department’s area in which they lived.

Providing and Improving Learning Disability Care for Over 45 Years

The Action Group was, and continues to be, a membership organisation with the twin aims of campaigning for, and providing, good community care services. In 1976, services and supports in the community were few and far between and large institutions and hospitals, like Gogarburn in Edinburgh, were the main service for children and adults.

Locally, The Area 5 Action Group ran a high profile political and media campaign to get learning disability and support needs on the agenda. It also explored ways to develop service-provision.

By 1985, now called The North Edinburgh Action Group, membership had grown and service users came from all over Edinburgh, East Lothian, West Lothian and Midlothian.

By 1992, with development plans focussing across an even wider area, a further name change to The Action Group was made.

Over the years the Action Group has been at the forefront of campaigning for and providing high quality community services.

Company Culture

The Vision

That Families caring for a person and individuals who have support needs and/or Learning Disability encounter no barriers to their chosen lifestyle, are able to follow a path of choice and can enrich their opportunities.

The Mission

To Value, listen and involve people so that our every action is judged to be the best.

The Values

An ordinary life includes the 5 accomplishments which derives from the work of John O'Brien. These values are at the heart of the organisation. People accessing our services should have:

Community presence - Relationships

Competency - Respect - Choice

Desired Criteria

• Experience in a customer facing role.
• Forward thinking and creative.
• Awareness of safer recruitment practices.
• Experience of HR or recruitment administration.
• Certificate in Personnel/HR Practice or equivalent qualification.

Required Criteria

• Acceptance and support of The Action Group’s values
• Demonstrates a proactive approach to job responsibilities
• Hard working and self-motivated.
• Experience in using a variety of software packages including Microsoft Word, Outlook and Excel
• Good prioritisation and time management skills
• Good verbal and written communication skills
• Ability to prioritise and manage a busy workload.
• A professional and credible approach to tasks and problems.
• Well organised
• Helpful and approachable manner.
• Good team player.
• Available to work hours over five days – Monday to Friday