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Recreation Assistant - Full Time - Woking Leisure Centre

Freedom Leisure

Woking

On-site

GBP 20,000 - 24,000

Full time

9 days ago

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Job summary

An established industry player in the leisure sector is seeking a passionate Recreation Assistant to join their dedicated team. This role is perfect for someone who thrives on inspiring others to lead healthier, more active lives. You will be at the forefront of customer interaction, ensuring a welcoming environment for all ages and abilities. With full training provided and opportunities for career progression, you will play a vital part in enhancing community wellbeing. If you are proactive, enjoy teamwork, and have a knack for delivering excellent service, this is the opportunity for you!

Benefits

Employee Assistance Programme
Discounted Staff Membership
Incremental Holidays
Company Pension
Cycle-to-Work Scheme
Car Leasing Scheme
Fully Funded Training
Staff Benefit Scheme

Qualifications

  • Excellent communication and social skills are necessary.
  • Ability to relate to customers of all ages and abilities.

Responsibilities

  • Supervise and assist leisure centre customers using facilities.
  • Deliver excellent customer service at all times.
  • Assist with preparation and maintenance of areas and equipment.

Skills

Customer Service
Communication Skills
Teamwork
Flexibility

Job description

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people’s lives then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups, encouraging them to become more active and contributing to improved lives. From swimming lessons to walking football and everything in-between, we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

The good thing is that we provide you with full training and great potential for career progression. We have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love having a positive impact in their local communities and enjoy the variety that the role provides.

We are looking for a Recreation Assistant to join our friendly and professional team. You will be responsible for supervising and assisting the leisure centre customers using our facilities. We are looking for someone to be a proactive member of the team and able to deliver excellent customer service at all times. You'll be responsible for regular cleaning, maintenance, and preparation of areas and equipment as appropriate. Excellent communication and social skills are necessary as you'll often be the first point of contact for customers.

We want our employees and customers to have the best experience possible, so if this sounds like you, we want to hear from you.

Hours: 37 hours per week - Monday to Sunday (rota basis)

  1. To supervise and assist the leisure centre customers
  2. To be a proactive member of the leisure centre team
  3. An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
  4. Deliver excellent customer service at all times
  5. To be able to work flexibly and understand instructions from managers
  6. To assist with the preparation, storage, resources, and movement of equipment as required
  7. Key Holder responsibilities

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities, and your day-to-day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent, and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
  • All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 18th April 2025

Salary: up to £23,555 per annum

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