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Recoveries Claims Handler

MPJ Recruitment Ltd

Bolton

On-site

GBP 30,000

Full time

26 days ago

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An established industry player is looking for a dedicated Recoveries Claims Handler to join their team in Chorley. In this role, you will manage credit hire claims from billing to settlement, ensuring compliance with legal requirements and company policies. You will maintain effective communication with clients and stakeholders, investigate disputes, and ensure all documentation is accurate and up-to-date. This position offers a competitive salary, a bonus structure, and excellent benefits, including generous holiday entitlement and progression opportunities. If you are detail-oriented and passionate about claims management, this role is an exciting opportunity for you.

31 days holiday

Free parking

3x Life Assurance

6% Pension

Fully paid training

Excellent progression opportunities

Experience in handling credit hire claims and knowledge of relevant legislation.
Strong communication skills to liaise with clients and stakeholders.

Manage credit hire claims from start to finish, ensuring compliance with policies.
Communicate effectively with all parties involved in the claims process.

Claims Management

Negotiation Skills

Communication Skills

Attention to Detail

Recoveries Claims Handler

Monday - Friday 9am - 5pm

Salary - up to £30,000 DOE plus bonus

Chorley

We are seeking a dedicated Recoveries Claims Handler to join our client's team based in Chorley.

Responsibilities:

Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements.
Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process.
Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.
Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients.
Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim.
Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.
Monitor and achieve individual and team performance targets, contributing to the overall success of the department.
Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation.

Benefits: