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Receptionist / Host

Sytner Group

Portsmouth

On-site

GBP 20,000 - 30,000

Part time

7 days ago
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Job summary

Ein innovatives Unternehmen sucht einen freundlichen und enthusiastischen Teilzeit-Rezeptionisten/Host, der das Willkommensteam unterstützt. In dieser Rolle sind Sie der erste Kontakt für Kunden und sorgen für einen reibungslosen Empfang und eine persönliche Betreuung. Sie werden Anrufe entgegennehmen, Kunden begrüßen und deren Bedürfnisse antizipieren, um ein außergewöhnliches Erlebnis zu schaffen. Mit einem starken Fokus auf Kundenservice und einem Engagement für kontinuierliche Verbesserung bietet diese Position eine aufregende Gelegenheit, in einem dynamischen Umfeld zu arbeiten und sich weiterzuentwickeln.

Benefits

Erweiterter Urlaubsanspruch – 33 Tage inkl. Feiertage
Branchenspezifische Elternzeitvergütung
Karriereentwicklung
Anerkennung für langjährige Mitarbeit alle 5 Jahre
Rabattierte Autofinanzierungsprogramme
Rabatte bei Einzelhändlern
Rabattierte Fitnessstudio-Mitgliedschaften
Fahrrad zur Arbeit Programm
Ein Tag bezahlte freiwillige Arbeit pro Jahr

Qualifications

  • Erfahrung im Kundenservice und Empfang ist von Vorteil.
  • Fähigkeit, Anrufe effizient weiterzuleiten und Kunden zu begrüßen.

Responsibilities

  • Begrüßung der Kunden und effiziente Weiterleitung an die richtigen Abteilungen.
  • Verwaltung eingehender Anrufe und Bereitstellung von Erfrischungen.

Skills

Proaktive Kommunikation
Organisationstalent
Kundenservice
Initiative

Job description

About The Role

Sytner Land Rover Knutsford is looking for a friendly and enthusiastic Part Time Receptionist/Host to join our fantastic Welcome team!

As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover.

You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and will be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part-time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About You

You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feel that they have had uniquely personal and bespoke service.

To provide the best service to our customers we'll need someone who is: a proactive communicator with our management and dealership teams, innovative in your approach to creating experiences and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs. To back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary/community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.

For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

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