Receptionist and Centre Administrator

Mobility is changing all over the world. Passenger cars and light commercial vehicles will continue to play a central role in mobility of the future. Bosch is driving progress in this segment with innovative ideas and advanced technology for greater safety, efficiency, sustainability, and driving pleasure.
We welcome applications from a range of candidates to encourage a culture of diversity and inclusion. If you would like to know more about this position, please contact usfor an informal discussion.

Job Description

• Maintain effective administration for the day-to-day operation of the apprentice training programmes and training centre
• Support training centre reception duties and delegate satisfaction by offering guidance
• Encourage a supportive learning environment within the training centre, encouraging positive behaviours from all delegates and staff
• Liaising with Servace and clients in relation to the bookings of learner webinars, learner and staff hotel accommodation / requirements
• Support with planning and organising adhoc events and team meetings
• Support with planning and organising the training centre utilising ScheduleIT
• Data / administration input to cover learner starts, reviews, health & safety reports, functional skills and learner support funding, achievers, early leavers, certification into the LMS
• Support any data or systems related activities necessary for the maintenance of Government funded contracts
• Offer learner support when required and ensure all actions support learner safeguarding
• Supporting with client/programme requests as well as offering accurate advice on Levy and Non-Levy Contracts
• Support compliance by following process and accuracy in all work and data entry
• Produce reports where required
• Supporting with day to day requests from the operational team and any other Bosch Leaders.

Qualifications

• A good level of education with strong proficiency in English, Maths and ICT
• Highly computer literate with a good working knowledge of MS applications and data applications
• Must be able to prioritise own workload and meet target deadlines
• Possess strong organisational skills
• Use balanced judgement and informed decision making in the delivery of his/her duties
• Display, at all times, a customer oriented, service provider attitude and be a positive ambassador for the company
• Take ownership of customer queries. Think partnerships. Work collaboratively with all members of the Bosch Mobility Aftermarket (MA) business.
• Understand the goals and operating targets of the business and the way in which he/she contributes towards the success of Bosch MA within the UK
• Engage in the process of improving our business processes by contributing ideas and suggestions

Additional Information

On offer is a competitive salary and pension contributions. With a great package of benefits including annual bonus, a health cash plan, life assurance and other discounted benefits. We will also provide opportunities for personal and professional development.