Receptionist and Bookings Administrator

Ramsay Health Care UK Operations Ltd; Reading; On-site; GBP 22,000 - 30,000

Job description

Receptionist and Bookings Administrator

Location: Berkshire Independent Hospital, Reading

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits

Summary:

The Berkshire Independent Hospital is one of Berkshire's leading private hospitals with an excellent reputation for delivering high quality healthcare, treatments and services. The hospital, built in 1993, has 43 individual patient rooms all with en suite facilities. By investing in advanced medical technology, the hospital offers a wide range of treatments and services.

The role:

We currently have a great opportunity for a Receptionist and Bookings Administrator to join our team at Berkshire Independent Hospital, based in Reading. You will be covering reception, bookings and ERS including administration for all 3 departments. This is a busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate - experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

Duties include:

• Liaising with patients by phone & letter
• Booking appointments
• Liaising with consultants and their secretaries
• Ensuring timely completion of appointments onto EPR system
• Scanning & auditing of patient information
• Preparation of clinics
• Maintaining clinics on the EPR system
• Reception duties as required

What you will bring with you:

• Excellent organisational skills
• An excellent standard of computer literacy to include experience in Word & Excel
• High degree of accuracy and attention to detail
• Excellent communication skills - written and oral
• The ability to work within a team
• The ability to time-manage
• Experience using a Patient Administration System (PAS) an advantage (desirable)
• Proven experience in administration and customer service
• Good attention to detail and accuracy
• The ability to make decisions and use your initiative
• A flexible and positive attitude

Benefits:

• 25 Days Leave + Bank Holidays
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.

We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success.

We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'.

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.