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Receptionist - All Saints Surgery GP OOH
Totally Plc
Burton-on-Trent
On-site
GBP 10,000 - 40,000
Part time
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Job summary
An established industry player is seeking a dedicated Receptionist to join their team at a healthcare facility in Burton-on-Trent. This part-time role involves working weekday evenings and weekends, where you will be the first point of contact for patients, ensuring they receive top-notch service. You will collaborate closely with clinical staff to manage appointments and create a positive atmosphere for patients. The organization values customer service and communication skills, making this an excellent opportunity for those passionate about healthcare and patient care. Join a supportive team and contribute to meaningful work in the healthcare sector.
Benefits
Qualifications
- 5 GCSEs or NVQ level 2 plus relevant work experience required.
- Experience in a fast-paced office environment is essential.
Responsibilities
- Support the safe running of centres, ensuring a welcoming environment.
- Work with clinical staff to manage appointments and bookings efficiently.
Skills
Education
Job description
Burton upon Trent, Burton-on-Trent, UK Req #328
12 March 2025
About Us …
Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with our healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists. We deliver services for Urgent Treatment Centres, NHS 111, GP out of Hours and a National Clinical Assessment Service from our Urgent Care Division.
We have an exciting opportunity for a Receptionist to join our team based at All Saints Surgery (GP OOH) Burton, on a part-time permanent basis covering Weekday Evenings, weekends and bank holidays.
Hourly Rate - £11.44PH
Shift Times
Weekdays - 18:00-00:00
Weekends - 08:00-16:00
Your day to day…
As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our centres and projecting a positive and welcoming environment both in person and over the phone. You will work in conjunction with GP’s and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently.
Qualifications, Experience & Training…
- 5 GCSE’s including English and Maths OR NVQ level 2 or equivalent qualification and/or have significant relevant work experience.
- Experience working in a fast-paced office environment.
- Excellent customer service skills.
- Excellent communication skills.
- Patient focused.
- Multi-tasking capabilities.
- Ability to work to deadlines.
- Annual Leave (pro rata for Part Time) - 25 days annual leave (plus Bank Holidays).
- Pension – 6% employer contribution (salary sacrifice scheme).
- NHS Pension* if eligible*.
- My Totally Rewards – A bespoke Rewards & Benefits platform giving you access to hundreds of online and instant discounts across various big-name retailers, cinemas, gym memberships, salary sacrifice schemes, including Wellbeing and Financial resources and support.
- Access to Blue Light Card and Health Service Employee Discount schemes.
- Share save scheme – Annual invitation to join the scheme to applicable employees.
- Enhanced Employee Assistance Programme – Provided by Health Assured.
- We Care including Virtual GP Services – 24/7 GP Appointments.
- Refer a friend Scheme.
- Death in Service - A tax-free lump sum of cash for your loved ones and beneficiaries.
Other details
- Pay Type Hourly
- Min Hiring Rate £11.44
- Max Hiring Rate £12.58
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