Receptionist

Austin Fraser; Wellington; On-site; GBP 26,000; Full time

Job description

First impressions matter. As a Receptionist, you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Wellesley Hospital in Wellington will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors, and service users.

In this exciting role at Wellesley, a service for men and women with mental health needs, each day brings different challenges and experiences. Working alongside the reception team, your key responsibilities will be welcoming all visitors in a friendly manner, coordinating the office diary for meetings and events, and efficiently handling telephone calls, emails, and post.

Ensuring the safety and security of service users, staff, and visitors is a top priority. You'll oversee visitor sign-ins, conduct security checks, and manage the distribution of keys and security badges.

As a Receptionist you will be:

• Welcoming all visitors in a friendly manner and ensuring they sign the visitor book.
• Maintaining the upkeep of the reception area & meeting rooms to ensure they are presentable.
• Managing the office diary for meetings, events, training days, and therapy sessions.
• Ensuring confidentiality and security to the service.
• Receiving and dealing with telephone calls, emails, and post.
• Performing ad hoc administration tasks.
• Ensuring all appropriate leaflets and brochures are on display.
• Managing deliveries.

To be successful in this role, you will:

• Have previous experience in a similar role and environment.
• Have computer skills.
• Have good communication and interpersonal skills.
• Be professional, confident, and diplomatic.
• Have GCSE English Language Grade C or above.
• Be efficient and enthusiastic.
• Have awareness of understanding confidentiality and security.
• Have the ability to work alongside a team and independently.
• Be welcoming and self-motivated.

Where you will be working:

Location: Westpark 26, Chelston, Wellington, Somerset, TA21 9FF

You will be working at Wellesley Hospital, a purpose-built 101 bed hospital in Wellington (Somerset) for men and women with mental health needs.

There are 6 wards for people with mental health needs and 1 ward for people with Learning Disabilities and Autism.

The Wellesley Hospital, built in 2017, works alongside Devon Partnership NHS Trust, Avon and Wiltshire Foundation Trust, Cornwall Foundation Trust, 2gether Foundation Trust, and Livewell to deliver the best possible environment for patients with mental health issues.

What you will get:

• Annual salary of £25,058.
• The equivalent of 33 days annual leave (including Bank Holidays) - plus your birthday off!
• Free meals and parking.
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers, and much more.

About your next employer:

You will be working for an established, stable, and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.