Receptionist

Edinburgh - Scotland - United Kingdom of Great Britain and Northern Ireland

Role Purpose

The Receptionist acts as the heart of the workplace, providing a personal and professional experience to visitors, administrative support and workplace services to foster a sense of community and provide 5* Front of House service to our clients and internal staff.

The Receptionist will be able to demonstrate their understanding of exceptional service, as well as their enthusiasm and motivation for delivering this daily. An eye for detail and going above and beyond will also be expected.

Key Responsibilities

• Passionately engage with visitors and colleagues coming through our reception, delivering an exceptional experience.
• Greets employees, announces clients and visitors and conducts guest registration.
• Escort clients to rooms as needed.
• Offering clients beverages, taking their coats and helping with any further requests.
• Organising/assisting with internal office events.
• Email inbox management.
• Assists with scheduling, preparing and running of meeting and conference rooms.
• Coordinates catering for meetings and events. Resolving last-minute meeting requests.
• Maintains a neat appearance in the reception area, conference rooms and other common areas.
• Periodically inspects common area equipment to ensure good operating condition and arrange equipment service as needed.
• Manage office Barclaycard spending and collate monthly spreadsheet/receipts.
• Coding supplier invoices for payment.
• Office maintenance duties including servicing printer, office shredding, ordering stationery and other consumables.
• Running service contracts including cleaners, waste management services.
• Office health and safety representative including ordering and managing office compliance tests and audits.
• Arranging staff headshots with professional photographer.
• Updating internal documents such as office organogram on a regular basis.
• Receiving and distributing mail and parcels.
• Performs other duties as assigned.

Person Specification/Requirements

• Experience in an office environment.
• Intermediate skills with Microsoft Office Suite, handheld mobile technologies and applications.
• Good organisational skills.
• Comfortable meeting and engaging with new people.
• Warm and engaging demeanour.
• Ability to assess circumstances, empathise and offer help.
• Reliable team player with good interpersonal skills.

Working at CBRE

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You'll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do—from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it’s like to work at CBRE, visit Life at CBRE.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. Please visit our website at www.cbre.com.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations.

Service line: Advisory Segment