Reception Supervisor

The Delaunay (The Wolseley Hospitality Group)
London
GBP 60,000 - 80,000
Job description

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all-day café restaurant located near Covent Garden.

Why work with us as a Maitre D/Reception Supervisor:
  • Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
  • Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
  • Discounts on gym memberships, retail and travel.
  • Industry supplier trips as well as access to masterclasses and workshops.
  • Enhanced Maternity and Paternity.
  • Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
  • An additional day's holiday every year, for your first five years.
  • Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
  • Access to English lessons.

The role of Maitre D/Reception Supervisor:

  • Supervising the reception desk within our busy classic style restaurant.
  • Ensuring all guests are acknowledged and greeted warmly upon arrival.
  • Engaging in conversation with guests and assisting them to their allocated tables.
  • Managing the flow of the restaurant, including turn times.
  • Overseeing the duties of the Restaurant Receptionists.
  • Handling telephone enquiries and bookings.

What we’re looking for in a Maitre D/Reception Supervisor:

  • Previous experience as a Reception Supervisor or Senior Receptionist.
  • Warm and genuine with people, naturally hospitable and able to engage with anyone.
  • Well-presented with an excellent command of English, both verbal and written.
  • Proactive and able to respond quickly to the needs of guests and colleagues.
  • Experience of SevenRooms or Open Table would be beneficial.
  • Eligibility to live and work in the UK.

Expected earnings from £16.96 per hour.

We promote from within - investing in our people and developing them to become the leaders of tomorrow. The Wolseley Hospitality Group is based on a foundation of values which we are all proud to commit to.

We create Places where People feel they Belong.

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