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Reception Manager
JR United Kingdom
London
On-site
GBP 30,000 - 50,000
Full time
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Job summary
An established industry player is seeking an experienced Reception Manager to lead their team in delivering exceptional hospitality. This role involves managing the reception area, ensuring guests receive the finest service, and maximizing restaurant efficiency. With a focus on guest relations and effective operations, you'll play a key role in creating memorable dining experiences. The company offers a vibrant environment where your contributions will be valued and rewarded, including competitive salaries and a range of employee benefits. If you thrive in a fast-paced setting and have a passion for hospitality, this opportunity is perfect for you.
Benefits
Qualifications
- 3+ years of experience in hospitality management in a fast-paced environment.
- Strong guest relations and communication skills in English.
Responsibilities
- Lead the reception team to ensure exceptional guest experiences.
- Manage reservations and maximize restaurant covers and revenue.
Skills
Job description
SUSHISAMBA Covent Garden are currently looking for an experienced and dynamic Reception Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.
The role is responsible for assisting the restaurant managers in all aspects of restaurant operation and maximising covers and revenue through effective reservations book management whilst managing the Host team.
As a Reception Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:
- Highly competitive salary
- 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA or Duck & Waffle restaurants
- Complimentary breakfast and dinner during shifts
- Employee discounts website
- Cycle to work scheme
- Wagestream- Advance payment service
- Employee Assistance Programme
- Pension Scheme – including employer contributions
- Yearly Staff award ceremony and party
As a Reception Manager we would love you to have:
- At least 3 years of Hospitality experience in a management capacity at a high end, fast-paced hospitality environment
- Knowledge of restaurant operations, guest relations; written and verbal English language communication skills
- Must have a professional and well-groomed appearance, as he/she may be the first impression of the restaurant
- Must be prompt, courteous, and reliable
- Flexible availability, working any 5 days a week between Monday – Sunday
- Effective decision making and problem-solving skills
- Ability to maintain and set processes and standards
SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by SUSHISAMBA Group, which oversees locations in Las Vegas, London, Dubai, Doha, Abu Dhabi, Singapore, Riyadh and Bahrain.
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