Reception Manager

Role: Reception Manager
Location: Kenmore, Scotland

Salary / Rate of pay: £30,388 per annum

Platinum Recruitment is working in partnership with a popular hotel in Kenmore, Scotland, and we have a fantastic opportunity for a Reception Manager to join their team.

What's in it for you?

Take a look at some of the perks on offer:

1. Employee discount
2. Referral programme
3. Generous holiday entitlement
4. Access to Employee Assistance Program (EAP)
5. On-site parking
6. Accommodation available

Package

£30,388 per annum

Why choose our Client?

Our client is a stunning hotel situated in the picturesque Scottish countryside. They pride themselves on delivering exceptional customer service and upholding their brand standards.

What's involved?

1. Manage the front desk operations, ensuring every guest receives a warm welcome and personalized service.
2. Handle guest inquiries and complaints with grace and efficiency, always aiming to exceed expectations.
3. Train, mentor, and motivate the reception staff to reach their full potential and deliver exceptional service.
4. Oversee check-in/check-out processes, reservations, and room assignments to ensure seamless daily operations.
5. Work closely with other departments to enhance the overall guest experience.

Minimum Requirements

Previous experience as a Reception Manager or Front Office Manager within a hotel environment is essential.

Sound like the role for you? Click Apply Now and one of the team will be in touch to discuss this Reception Manager role in Kenmore, Scotland.

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.

Consultant: Kendal Swanepoel
Job Number: (phone number removed) / INDFOHF&B
Job Role: Reception Manager
Location: Kenmore, Scotland

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.