Reception Coordinator Administration

Reception Coordinator - Administration

Location: London - This is a fully office-based role

Salary: £22,000 - £25,000 per annum, DOE

Hours: Monday to Friday 10am to 6pm, Saturday 11am to 5pm – you will get 1 day off during the week to compensate working on Saturday.

The Role

The company have 2 positions in their busy Administration Department, as an administration assistant (100%) or Reception Coordinator (70/30%). You will play a central role in ensuring the smooth operation of their office administration tasks, from general admin, some reception and H&S duties. You need to have administration experience, be reliable and possess great computer and customer service skills.

Key Responsibilities

1. Greet visitors and ensure sign in/out, advise relevant departments, send feedback emails.
2. Answer, return and distribute calls and emails and assist tenants with information needed.
3. Track deliveries and inform relevant departments.
4. Assist clients by explaining the process when needed, such as documentation needed for them to move in, taking pending payments, distributing and collecting keys, updating relevant systems.
5. Book appointments for clients with relevant colleagues.
6. Assist with end of tenancy administration checks such as collecting outstanding end of tenancy payments, keys.
7. Deal with various documents for landlords, tenant references, end of tenancy calls and emails instructing tenants on relevant instructions & key return processes.
8. Complete relevant checks and documentation, inform relevant teams, ensuring all required systems are updated to ensure other departments have updated information.
9. Notify current tenants of new tenants' move-in dates, send welcome email to new tenants.
10. Assist in helping with key sorting of tags/labels and any other admin jobs assigned.
11. Health & Safety: testing fire alarm on a weekly basis, monitor entrance, deliveries, visitors, door card issuance, general office H&S signs, any other general H&S duties needed.
12. Office and kitchen stock check and orders, buying the daily fruit and milk whilst maintaining the reception, kitchen as well as front office area.
13. Manage the coffee machine cleans, and stock order on a daily and weekly basis.
14. Support with ideas and improvements for the front of house area.

Skills And Qualifications

1. Great command of English written/oral, a good communicator, good at calculations.
2. 2-3 years established previous experience in similar roles.
3. Confident, able to prioritize, multitask, have good time management and attention to detail.
4. Work with minimal supervision and with a proactive and positive attitude.
5. Have great computer knowledge; various systems, Outlook, Word, Excel.

Benefits

1. Friendly open plan office, with music and daily fresh fruit.
2. 1 day off for your birthday & 1 Wellness Day.
3. Benefits Discount scheme, shops, restaurants, GP and counselling.
4. Annual leave and sick day accrual with length of service.
5. Winter and summer party, monthly end day mixers.
6. Summer and Winter parties and Company Christmas shutdown.

(terms & conditions apply)

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.