Do you enjoy helping customers, but prefer to be on your feet rather than sitting at a desk? Our Customer Pick Up team is looking to add a hard working, motivated, friendly employee to their team.
Customer Pick up employees are responsible for picking orders and helping customers load onto their vehicles, as well as receiving and general warehouse work.
Essential Functions and Responsibilities
Perform all job operations in a safe manner in accordance with company safety policies.
Unload vendor trucks based on 1st come 1st serve basis using necessary equipment. Use required chock blocks and safety measures when operating equipment.
Retrieve hardware for the ease of loaders and drivers, using hardware pick tickets or requested ship dates by sales staff and mark with appropriate door opening number – as required daily by project ship date.
Inspect material for quality, quantity, size, style and color using packing slips and acquired knowledge of product line.
Palletize, stage all hardware by customer orders or project name, wrap and prepare larger orders for shipment to jobsite and record location of material for sales and loaders. Daily as required by project ship dates, using knowledge of appropriate storage locations and all necessary supplies and equipment needed.
Store all inventory using necessary equipment and knowledge of appropriate storage locations.
Mark packing slips with product locations, date received, receiver initials and discrepancies. Compare packing slips to companies' computerized order information using mainframe computer. Receive paperwork in system.
Print tickets needed for special orders using mainframe computer and printer.
Tag special order material using printed tickets.
Retrieve inventory for the use of production and shipping using the necessary equipment and work tickets specifying products to retrieve.
Maintain warehouse area for effective storage, i.e., sweeping, cleaning and organizing material using necessary supplies and equipment. Daily as needed on a continuous basis.
Report all damaged material to the Inventory Manager so that it may be recorded, in order to maintain accurate inventory records. Mark damaged material with labels supplied.
Employee will operate a forklift in a safe manner (if certified to use).
Assist as needed with loading of trucks for customer delivery using delivery tickets and necessary equipment.
Company Mission and Continuous Improvement
Mission Statement – lives up to the company mission, values and strategic goals. “Provides exceptional products and services to every customer, every time.
Always promote a positive image of our company and our employees.
Continuous Improvement- gets involved on teams or individually to make and implement suggestions. Uses reliable methods to improve the efficiency of his/ her job method or the department to make small improvements to our business every day.
Maintain work areas to 5s standards (Sort, Set, Shine, Standardize, Sustain & Safety)
Required Education & Experience
Must be at least 18 years of age
High School diploma or general education degree (GED)
Ability to use measuring devices such as a tape measure and transfer them to a production piece within 1/16"
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions; deal with problems involving a few concrete variables and standardized situation.
Must be able to work overtime when needed and some Saturdays to satisfy production schedule demands
Must have prior experience in warehouse receiving or loading
Knowledge of general safety guidelines in carpentry or construction field
Some product knowledge
Experience working in a team environment
Tool and Machine Experience
Forklift
Box knife
Screw Gun
Staple Gun
Radial Arm Saw
Physical Demands
Must take and pass post-offer screening drug test, physical and consent to a background check
Standing/Walking: 8 hours repetitive on feet on concrete floor
Stooping/Reaching/Bending: continuous to gather items and fabricate
Overhead Lift: up to 30 lbs. without assistance and up to 60 lbs. w/ assistance.
Lift/Grasp: with dominant hands and fingers up to 60 lbs. without assistance and up to 120 lbs. with assistance holding woodworking or steel components in fabrication
Carry/Grasp: with dominant hands and fingers up to 40 lbs. without assistance and up to 80 lbs. with assistance
Push/Pull: with dominant hands rolling carts of interior door products up to 500 lbs. without assistance and up to 1000 lbs. with assistance
Vision: must see near and far sighted
Hearing: must hear machinery sounds
Work Environment
Shop warehouse building
Must be able to work in varied temperature hot or cold depending on the weather and how it effects the shop temperature