Rapid Response Complex Health Care Assistant

Rapid Response Complex Health Care Assistant

Milton Keynes, Buckinghamshire, England
MK4

About Us
At Harmony Healthcare, we are more than just a care provider; we are a beacon of hope, understanding, and rejuvenation for those in the grip of complex health challenges. Founded on the principles of compassion, commitment, and cutting-edge care, our mission is to seamlessly blend expertise and empathy, resulting in the highest standard of personalised care.

The Harmony Difference

• Personalised Approach: Recognising the uniqueness of every individual, we curate tailored care plans to meet specific needs, ensuring optimum outcomes.
• Innovation: We are committed to delivering innovative solutions that enhance care quality and patient experiences.
• Empathy and Respect: Every individual in our care is treated with the utmost dignity, understanding their needs and feelings, and fostering a nurturing environment.

Rapid Response - HCA

Join Our Rapid Response Team! - £25 Per Hour

Are you an experienced Complex Healthcare Assistant (HCA) with a passion for delivering high-quality care to individuals in their own homes? Do you thrive in a fast-paced environment and enjoy making a real difference in people's lives? If so, we want to hear from you!

About the Role
As a Rapid Response Healthcare Assistant, you will be a key part of our Package Mobilisation Team, ensuring that new clients receive a positive and seamless introduction to Harmony Healthcare. You will provide high-quality care during the first four weeks of their service, supporting client setup and transitioning to a permanent care team.

This role requires travel up to 100 miles from your home postcode, with:

• Mileage paid
• Overnight accommodation costs covered where necessary.

You may be called upon at short notice and will work a variety of shifts, including days, nights, weekends, and bank holidays.

Key Responsibilities

• Provide high-quality, person-centred care to new clients in their own homes.
• Support the setup of care packages, including documentation and equipment checks.
• Assist with the introduction of the client's permanent care team.
• Maintain accurate care records and adhere to CQC regulations.
• Work flexibly to respond to urgent referrals across a wide geographical area.
• Collaborate with the Mobilisation Team to ensure a smooth transition for clients.

What We're Looking For

• Minimum 3 years' experience in complex care, supporting adults and children with Tracheostomy, Medication administration, Epilepsy support, Ventilation and Suctioning.
• Previous experience in a rapid/crisis response role (desirable).
• A full, clean driving licence with access to your own vehicle is desirable.
• Strong communication, problem-solving, and organisational skills.
• A flexible and proactive attitude, with the ability to work independently.
• NVQ Level 3 in Health & Social Care or equivalent (desirable).

Why Join Harmony Healthcare?

• A rewarding role where you can make a meaningful impact in people's lives.
• Travel and accommodation expenses covered for your assignments.
• A supportive team with ongoing training and development opportunities.
• Competitive rates of pay and mileage reimbursement.

To apply, call Gino from our recruitment team or complete our short application form and upload your CV today!