Rapid Response Complex Health Care Assistant

Harmony Healthcare; Dunstable; On-site

Job description

Rapid Response Complex Health Care Assistant

Harmony Healthcare

About Us

At Harmony Healthcare, we are more than just a care provider; we are a beacon of hope, understanding, and rejuvenation for those in the grip of complex health challenges. Founded on the principles of compassion, commitment, and cutting-edge care, our mission is to seamlessly blend expertise and empathy, resulting in the highest standard of personalised care.

The Harmony Difference

Our strength lies in the heartbeats and hands of our dedicated professionals. Every member of the Harmony family—from our certified caregivers and skilled nurses to our administration and support teams—is aligned with our core values:

• Personalised Approach: Recognising the uniqueness of every individual, we curate tailored care plans to meet specific needs, ensuring optimum outcomes.
• Innovation: We are committed to delivering innovative solutions that enhance care quality and patient experiences.
• Empathy and Respect: Every individual in our care is treated with the utmost dignity, understanding their needs and feelings, and fostering a nurturing environment.

Rapid Response - HCA

Join Our Rapid Response Team - £25 Per Hour

Are you an experienced Complex Healthcare Assistant (HCA) with a passion for delivering high-quality care to individuals in their own homes? Do you thrive in a fast-paced environment and enjoy making a real difference in people's lives? If so, we want to hear from you!

About the Role

As a Rapid Response Healthcare Assistant, you will be a key part of our Package Mobilisation Team, ensuring that new clients receive a positive and seamless introduction to Harmony Healthcare. You will provide high-quality care during the first four weeks of their service, supporting client setup and transitioning to a permanent care team.

This role requires travel up to 100 miles from your home postcode, with:

• Mileage paid
• Overnight accommodation costs covered where necessary.

You may be called upon at short notice and will work a variety of shifts, including days, nights, weekends, and bank holidays.

Key Responsibilities

• Provide high-quality, person-centred care to new clients in their own homes.
• Support the setup of care packages, including documentation and equipment checks.
• Assist with the introduction of the client's permanent care team.
• Maintain accurate care records and adhere to CQC regulations.
• Work flexibly to respond to urgent referrals across a wide geographical area.
• Collaborate with the Mobilisation Team to ensure a smooth transition for clients.

What We're Looking For

• Minimum 3 years' experience in complex care, supporting adults and children with Tracheostomy, Medication administration, Epilepsy support, Ventilation, and Suctioning.
• Previous experience in a rapid/crisis response role (desirable).
• A full, clean driving licence with access to your own vehicle.
• Strong communication, problem-solving, and organisational skills.
• A flexible and proactive attitude, with the ability to work independently.
• NVQ Level 3 in Health & Social Care or equivalent (desirable).

Why Join Harmony Healthcare?

• A rewarding role where you can make a meaningful impact in people's lives.
• Travel and accommodation expenses covered for your assignments.
• A supportive team with ongoing training and development opportunities.
• Competitive rates of pay and mileage reimbursement.

To apply, call Gino from our recruitment team or complete our short application form and upload your CV today!