Ramp Agent

DHL Germany; England; On-site; GBP 22,000 - 30,000; Full time

Job description

Job Title: Ramp Agent

Location: London Stansted Airport, CM24 1QJ

Reports to: Ramp Supervisor

Function: Operations UK

Sub Function: Network Operations

Role Purpose: Join our dynamic Ramp Department at DHL International (UK) Ltd, where you'll play a crucial role in ensuring the efficient unloading and reloading of materials arriving by air transport. Your work will be vital in maintaining compliance with DHL, Airline, and Legal Regulations, and ensuring materials are sorted and ready for distribution throughout our network.

Key Responsibilities:

• Prepare load sheets and load plans.
• Oversee loading and unloading of aircraft.
• Liaise with handling agents and third-party shippers.
• Coordinate container allocations and arrange fueling/de-icing as needed.
• Ensure accurate and timely messaging.
• Prepare flight plans and associated documentation.
• Maintain clear communication with Network Control Group flight watch.
• Conduct Dangerous Goods checks and prepare declarations.
• Coordinate efficient crew transportation and handling.
• Support Ramp, Sort, and Warehouse operations as directed.
• Assume supervisory roles when required.
• Strict adherence to our Global Standard Operating Procedures.

Success Criteria:

• Ability to work under pressure in a safety-critical environment.
• Maintain a customer-focused outlook and role model respect and results behaviours.

Skills & Experience:

• Proficiency in Microsoft Office and Outlook.
• Completion of relevant training courses (Mass and Balance, Advanced ULD Build Up, Airside Supervisors, CAT 6 Dangerous Goods IATA).
• Understanding of aircraft loading procedures and AS400 Hub system.
• Strong interpersonal skills, attention to detail, and ability to work under pressure.
• Team-oriented with a focus on developing relationships.

Rotational Shift Pattern:

• Monday - Wednesday - 11:00PM - 09:00AM
• Thursday 11:00PM - 06:00AM
• Friday 20:00PM - 04:00AM

Benefits:

• Competitive salary with performance-related bonus schemes.
• Generous holiday entitlement increasing with years of service.
• Company pension scheme with excellent contribution rates.
• Life Assurance and enhanced maternity pay.
• Generous company sick pay.
• Voluntary benefits including retail, entertainment, gym membership discounts, cash dental plans, and more.
• Discounted Health Assessments.
• Access to professional employee assistance, wellbeing programs, and qualified mental health first aiders.
• Excellent training and development opportunities with a strong focus on internal promotion.

Join us at DHL International (UK) Ltd and be a part of a team that values efficiency, safety, and customer satisfaction. Apply now and take the next step in your career!