Radiology Senior Medical Secretary

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are proud to provide 'Outstanding' care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.

Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.

In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective.

Job overview

Radiology is a milestone in the patient pathway and, as technologies continue to improve and demand increases, the Trust's Radiology department is becoming one of the busiest areas of the hospital to work.

If you are passionate about providing high quality service; would like to work in a fast paced but patient focused environment; and want to develop new skills and knowledge, please apply for this exciting post and come and meet our fantastic, dedicated team.

Main duties of the job

We are a very busy and friendly team looking to engage a Medical Secretary with sound secretarial and excellent typing, and interpersonal skills to take on this busy and varied post. The successful applicant will become an integral part of an efficient team providing secretarial support to Consultant Radiologists and the wider team within the Department.

We are looking for a candidate who is an excellent communicator; who can think on their feet and problem solve when needed. The candidate would be expected to multitask between conflicting demands along with being highly organised, efficient in time management and proficient in Microsoft Office and typing up from dictation and minutes. Previous experience as a Medical Secretary will be an advantage.

Person specification

Qualifications

Essential criteria

• Evidence of good general education to GCSE level including maths and English
• RSA III secretarial qualification or proven equivalent knowledge and experience
• ECDL or equivalent computer qualification
• NVQ 3 / 4 in Business Administration or equivalent level of knowledge and experience
• Evidence of continued professional development in relevant field

Experience

Essential criteria

• Significant secretarial experience in a healthcare environment, preferably Radiology
• Proven experience of using software packages for word processing, databases and spreadsheets.
• Experience of note taking and production of minutes from meetings
• Proficient in Radiology Systems, e.g. PACS, CRIS
• Trained on relevant NHS systems e.g. BigHand, OASIS, ESearcher, JOE, Integra
• Experience in managing diaries

Skills Knowledge and Abilities

Essential criteria

• Excellent typing, word processing and audio typing skills
• Good knowledge of medical terminology
• Able to interpret dictation from a variety of voices
• Good organisational and interpersonal skills.
• Ability to prioritise workload to meet deadlines
• Customer care skills
• Ability to work alone and use own initiative
• Ability to work cooperatively within a team
• Ability to maintain confidentiality at all times
• Ability to handle difficult situations and remain calm under pressure
• Ability to provide cross site cover if necessary

Patients come first at East Sussex Healthcare NHS Trust.

Our vision is to be:

• The healthcare provider of first choice for the people of East Sussex.

Our mission is to:

• Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.