Rack Decommissioning Data Technician- West London, DCC Communities , DCC Communities

DESCRIPTION

The Decommissioning Technical team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer data to ensure that all customer data is sanitized and properly managed.

We are currently expanding our infrastructure team and are looking for a Rack Decom Technician. As part of the Rack Decom team, you will be responsible for processing and facilitating legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. You will also process large volumes of customer data to ensure that all customer data is sanitized and properly managed. You will develop familiarity with basic PC components/hardware (HDD/SSD/Flash/Removable storage media/Ram/CPU/Motherboard/Input-Output devices).

This is an entry-level position and qualified candidates do not require intimate details of software operations or networking protocols. There may be an element of shift-based work and physically demanding work required with this role.

Key job responsibilities

1. Decommissioning and processing of legacy hardware out of the data center facilities.
2. Adhere to security and safety best practices in the data center.
3. Unpacking/repacking fragile electronics.
4. Relocating and moving of large enterprise equipment.
5. Creating/attaching labels and barcodes.
6. Hard drive installation, removal, and destruction.
7. Basic Networking hardware removal/installation and clearing of configurations.
8. Updating progress through a web ticketing system or to a team lead.
9. Escalating to senior technicians and management as needed/required.
10. Familiarity with basic PC components/hardware: HDD/SSD/Flash/Removable storage media/USB/FireWire/Esata/Ram/CPU/Motherboard/Input-Output devices.
11. Laptop and basic IT software literacy.
12. Works well with others and communicates/promotes cross-team functionality.
13. Ability to perform duties constantly and without deviations unless otherwise instructed.

BASIC QUALIFICATIONS

• High school or equivalent diploma.
• Experience with computer hardware troubleshooting and repair.
• Experience in networking.

PREFERRED QUALIFICATIONS

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
• Experience working in a critical environment and/or Data Centre.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.